Faber — Service charge & improper service

Address:

Kozhikode, Kerala

To Whomsoever it may concern As I requested to get serviced of my 3 burner hob (stove) 5th day it's completed but the bigger burner's one screw is missing, also the service man explained to me that the service charge should be 400 rupees which is applicable, and I agreed, but they collected 500 Rs for service and 900 Rs for generator, which doesn't have any proper price list, they can charge any amount and somehow I have to pay. My question is why they collected 500 rupees instead of 400 and why they neglecting the screw of the burner, if they can't do the proper service, I could have gone for a local stove repairer more efficient and cheaper way, why should we depend on such an authorized service center?? I prefer corporate office to involve and put a query and take appropriate action asap Ref # Kitchen Care receipt number # 960 Rgds Santosh Kumar [protected] [protected]@gmail.com