Fabpanda — refund amount not received

Address:

Coimbatore, Tamil Nadu

Dear Sir, get My Order No-4215, Date-28.08.2014. I have ordered one slipper in size no 4, but i have received size 9, so i returned my product...but still i didnt get my replacement or refund amount..i have sent so many mail to you...but no response...please send replacement slipper or refund amount.. the below trailer mail for your reference From: Priya Cake [mailto:[protected]@yahoo.com] Sent: Monday, October 13, 2014 3:15 PM To: Ajayrana Subject: Fw: FabPanda - Order Update 4215 Reminder On Saturday, October 11, 2014 3:05 PM, Priya Cake <[protected]@yahoo.com> wrote: Reminder On Thursday, October 9, 2014 1:03 PM, Priya Cake <[protected]@yahoo.com> wrote: Dear Sir, Ok but you have received my product on or before 19 Sep. 20days passed still the amount not credit means what i ll do? Regards, PRIYA On Tuesday, September 30, 2014 2:52 PM, ajayrana <[protected]@fabpanda.com> wrote: Hello Priya, Greetings from Fabpanda.com! Based on your concern, we would like to inform you that once the product delivered at merchant end it will take 5-7 days to initiate refund in your account. We appreciate your patience and understanding in this matter. If you have any further queries, feel free to contact our customer support team. Always looking forward to serve you better. Thanks, Ajay rana -Fabpanda.com Customer Service From: Priya Cake [mailto:[protected]@yahoo.com] Sent: Tuesday, September 30, 2014 2:06 PM To: ajayrana Subject: Re: FabPanda - Order Update 4215 Sir, Still the amount not credited in my account Regards, PRIYA On Friday, September 19, 2014 1:42 PM, ajayrana <[protected]@fabpanda.com> wrote: Hello Priya, Thank you for shopping at Fabpanda.com. Based on your concern, We would like to inform you that refund has been processed by our accounts team, once the order refunded it will reflect in your bank/card statement in the following timeline: Credit Card Payments: 15 business days Debit Card Payments: 7 to 10 business days Net Banking Payments: 7-10 business days Cash On delivery Payments: 5-7 business days We appreciate your patience and understanding in this matter. If you have any further concern or queries, please feel free to contact our customer support team, and we'll be happy to assist you further. Seeking your co-operation. Thanks & Regards, Ajay rana - Fabpanda.com Customer Service From: Priya Cake [mailto:[protected]@yahoo.com] Sent: Friday, September 19, 2014 11:37 AM To: ajayrana Subject: Re: FabPanda - Order Update 4215 Dear Sir, Please note the details Name : K.Priya A/C No : [protected] Bank : State Bank Of India State : Tamil Nadu District : Coimbotore Branch : Singanallur IFSC Code : SBIN0003302 MICR Code :[protected] Branch Code : 003302 City : Coimbatore Address : Dist Coimbatore, Tamil Nadu 641 005 Contact : 803436,[protected], 2572457 Regards, PRIYA On Wednesday, September 17, 2014 1:35 PM, ajayrana <[protected]@fabpanda.com> wrote: Hello Priya, Greetings from Fabpanda.com! We sincerely apologize for the inconvenience caused to you. Please send me your account details like ifsc code, bank name, account num, account holder name, branch address for refund and also mention reason of returning the product and send the details at [protected]@fabpanda.com . At present we are facing some problem in exchanging, so we refund your money and also we request you to place fresh order for your required product. We sincerely apologize for the inconvenience caused to you. You are always a valued customer to us, and we are looking forward to serve you better. If you have any further concern or queries, please feel free to contact our customer support team, and we'll be happy to assist you further. Thanks & Regards, Ajay rana -Fabpanda.com Customer Service From: Priya Cake [mailto:[protected]@yahoo.com] Sent: Wednesday, September 17, 2014 1:12 PM To: [protected]@fabpanda.com Subject: Re: FabPanda - Order Update 4215 Dear Sir, As per discussion i have returned the product.But still i have not received my replacement. pl send it immediately Regards, PRIYA On Tuesday, September 2, 2014 12:15 PM, Priya Cake <[protected]@yahoo.com> wrote: Dear Sir, Without replacement how i can return the product. I have not used and fully opened wrapper also. Regards, PRIYA On Monday, September 1, 2014 9:21 PM, Manju Vanshi <[protected]@yahoo.com> wrote: Sent from my Sony Xperia™ smartphone Manju Vanshi <[protected]@yahoo.com> wrote: Dear sir, I got my order slipper. Thank u for that. I have ordered slipper size number 4, but I have received size number 9...So I need to return this. And send me size number 6...waiting for your reply... By PriyaKrishnan Sent from my Sony Xperia™ smartphone HelloPriya, GreetingsfromFabpanda.com!Weregretforthedelayinrefundofyouramounthoweverwehavees...⇄ toyourgivenaccountdetail.Wewillsharethedetailsoncetherefundprocess.Weappreciatep...⇄ andwearelookingforwardtoserveyoubetter.Ifyouhaveanyfurtherconcernorqueries, pleasefeelfreetocontactourcustomersupportteam, andwe'llbehappytoassistyoufurther.ThanksRegards, AmitSingh-Fabpanda.comCustomerServiceFrom:priyasuresh[mailto:[protected]@yahoo.com]Sent:Wednesday, November26, 20147:18PMTo:ajayranaSubject:RE:[protected]@fabpanda.comwrote:HelloPriya, GreetingsfromFabpanda.com!Wesincerelyapologizefortheinconveniencecausedtoyou.Wer...⇄ andwearelookingforwardtoserveyoubetter.Ifyouhaveanyfurtherconcernorqueries, pleasefeelfreetocontactourcustomersupportteam, andwe'llbehappytoassistyoufurther.ThanksRegards, Ajayrana-Fabpanda.comCustomerServiceFrom:PriyaCake[mailto:[protected]@yahoo.com]Sent:Thursday, October30, 20145:30PMTo:ajayranaSubject:Re:FabPanda-OrderUpdate4215DearSir, Almost1monthpassed..plslookintothismatteranddotheneedfulRegards, PRIYAOnMonday, October13, 20144:44PM, [protected]@fabpanda.comwrote:HelloPriya, GreetingsfromFabpanda.com!Weregretforthedelayinrefundcreditedregardingyourorderh...⇄ andwearelookingforwardtoserveyoubetter.Ifyouhaveanyfurtherconcernorqueries, pleasefeelfreetocontactourcustomersupportteam, andwe'llbehappytoassistyoufurther.ThanksRegards, Ajayrana-Fabpanda.comCustomerServiceFrom:PriyaCake[mailto:[protected]@yahoo.com]Sent:Monday, October13, 20143:15PMTo:AjayranaSubject:Fw:FabPanda-OrderUpdate4215ReminderOnSaturday, October11, 20143:05PM, [protected]@yahoo.comwrote:ReminderOnThursday, October9, 20141:03PM, [protected]@yahoo.comwrote:DearSir, Okbutyouhavereceivedmyproductonorbefore19Sep.20dayspassedstilltheamountnotcredit...⇄ PRIYAOnTuesday, September30, 20142:52PM, [protected]@fabpanda.comwrote:HelloPriya, GreetingsfromFabpanda.com!Basedonyourconcern, wewouldliketoinformyouthatoncetheproductdeliveredatmerchantenditwilltake5-7dayst...⇄ feelfreetocontactourcustomersupportteam.Alwayslookingforwardtoserveyoubetter.Tha...⇄ Ajayrana-Fabpanda.comCustomerServiceFrom:PriyaCake[mailto:[protected]@yahoo.com]Sent:Tuesday, September30, 20142:06PMTo:ajayranaSubject:Re:FabPanda-OrderUpdate4215Sir, StilltheamountnotcreditedinmyaccountRegards, PRIYAOnFriday, September19, 20141:42PM, [protected]@fabpanda.comwrote:HelloPriya, ThankyouforshoppingatFabpanda.com.Basedonyourconcern, Wewouldliketoinformyouthatrefundhasbeenprocessedbyouraccountsteam, oncetheorderrefundeditwillreflectinyourbank/cardstatementinthefollowingtimeline:...⇄ pleasefeelfreetocontactourcustomersupportteam, andwe'llbehappytoassistyoufurther.Seekingyourco-operation.ThanksRegards, Ajayrana-Fabpanda.comCustomerServiceFrom:PriyaCake[mailto:[protected]@yahoo.com]Sent:Friday, September19, 201411:37AMTo:ajayranaSubject:Re:FabPanda-OrderUpdate4215DearSir, PleasenotethedetailsName:K.PriyaA/CNo:[protected]Bank:StateBankOfIndiaState:Tami...⇄ TamilNadu641005Contact:803436,[protected], 2572457Regards, PRIYAOnWednesday, September17, 20141:35PM, [protected]@fabpanda.comwrote:HelloPriya, GreetingsfromFabpanda.com!Wesincerelyapologizefortheinconveniencecausedtoyou.Ple...⇄ bankname, accountnum, accountholdername, [protected]@fabpanda.com.Atpresentwearefacingsomeprobleminexchanging, sowerefundyourmoneyandalsowerequestyoutoplacefreshorderforyourrequiredproduct.We...⇄ andwearelookingforwardtoserveyoubetter.Ifyouhaveanyfurtherconcernorqueries, pleasefeelfreetocontactourcustomersupportteam, andwe'llbehappytoassistyoufurther.ThanksRegards, Ajayrana-Fabpanda.comCustomerServiceFrom:PriyaCake[mailto:[protected]@yahoo.com]Sent:Wednesday, September17, 20141:12PMTo:[protected]@fabpanda.comSubject:Re:FabPanda-OrderUpdate4215DearSir, Asperdiscussionihavereturnedtheproduct.Butstillihavenotreceivedmyreplacement.pls...⇄ PRIYAOnTuesday, September2, 201412:15PM, [protected]@yahoo.comwrote:DearSir, Withoutreplacementhowicanreturntheproduct.Ihavenotusedandfullyopenedwrapperalso....⇄ PRIYAOnMonday, September1, 20149:21PM, [protected]@yahoo.comwrote:SentfrommySonyXperia™[protected]@yahoo.comwrote:Dea...⇄ Igotmyorderslipper.Thankuforthat.Ihaveorderedslippersizenumber4, butIhavereceivedsizenumber9...SoIneedtoreturnthis.Andsendmesizenumber6...waiting...⇄ Reply, Reply All or Forward | More priya To priya Mar 25 Reminder priya <[protected]@yahoo.com> wrote: >Sir, >please send the refund amount or my product, >Regards, >Priya >[protected] Reply, Reply All or Forward | More priya To priya Mar 25 Reminder priya <[protected]@yahoo.com> wrote: Sir, please send the refund amount or my product, Regards, Priya [protected] Reply, Reply All or Forward | More priya To priya Apr 3 Reminder priya <[protected]@yahoo.com> wrote: >Reminder > > priya <[protected]@yahoo.com> wrote: > >>Sir, >>please send the refund amount or my product, >>Regards, >>Priya >>[protected] Reply, Reply All or Forward | More priya To priya Apr 3 R u trying to cheat priya <[protected]@yahoo.com> wrote: >Reminder > > priya <[protected]@yahoo.com> wrote: > >>Sir, >>please send the refund amount or my product, >>Regards, >>Priya >>[protected] Reply, Reply All or Forward | More priya To priya Apr 3 Reminder priya <[protected]@yahoo.com> wrote: Reminder priya <[protected]@yahoo.com> wrote: >Sir, >please send the refund amount or my product, >Regards, >Priya >[protected] Reply, Reply All or Forward | More priya To priya Apr 3 R u trying to cheat priya <[protected]@yahoo.com> wrote: Reminder priya <[protected]@yahoo.com> wrote: >Sir, >please send the refund amount or my product, >Regards, >Priya >[protected] Reply, Reply All or Forward | More Name : K.Priya A/C No : [protected] Bank : State Bank Of India State : Tamil Nadu District : Coimbotore Branch : Singanallur IFSC Code : SBIN0003302 MICR Code :[protected] Branch Code : 003302 City : Coimbatore Address : Dist Coimbatore, Tamil Nadu 641 005 Contact : 803436,[protected], 2572457 by Priya