Fairstay — Gift not given n not book my package

Address:	Gautam Buddh Nagar, Uttar Pradesh
Website:	Www.thefairstay.com

I want to register a complaint against fairstay company who failed to server what was promised to do. I wrote him on email but answer was dis satisfactory.

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Fairstay team,

I had booked holiday package with you on july 2015. As per conversation with maya & fellow person, he promised me on the following things –

1. On july, fairstay celebrating its anniversary and on booking, i’ll get moto g 2nd gen mobile as a gift without any conditions. I booked package on this condition/offers only.

2. I’ll get package kit along with gift as promised. Also kit will include booklet to book hotel where i can find list of five start hotels.

3. He also promised that i’ll get breakfast, and dinner included in the package and you will get coupons in the package kit via courier.


This is to bring legally into your notice that you have made false commitment 1) i did not receive any gift after even following up 10 consequitves days, every day i used to call receptionist regarding the same and she or other peopele kept tolerating my concern.

At last, when i called 5-6 times continusely, receptionist said you will not get any gift and we never promised you on this. When i asked him bring that person and have conference, she denied.

When i received package, it contained third quality school bag (Locally taylored) and had nothing inside/with it. What was you supposed to send me, you completely made me fool.

Now, reply me on this email in 2-3 days else i’ll take legal action now. At the same time i do not wish to continue any holiday tour with you, hence cancel it right away.

I contacted you on following address –
“fair stay (Unlimited memories forever) phone :- +[protected] /[protected] web:- www. thefairstay.com “

Regards
Akhilesh punglia
Chittorgarh (Raj)