Fashion And You — order not sent and refund not given either | |||
I had placed an order (#[protected]) with fashionandyou on 30th april 2018. Order was for 6 ladies items (3 indian dresses, 2 handbags and 1 t-shirt). I was charged rs. 8551 for it. Since then i have made 10+ attempts to get in touch with their customer care but have received no response. Only 1 dress which was worth rs. 1341 was delivered and the order on their site shows completed. Other items totaling rs. 7210 are not sent to me and my order on the site is being shown as completed. No phone number is listed on their website. Only email id listed is [protected]@fashionandyou.com, even though site says they will respond in 30 mins but they have not replied to any of my emails in last 7-8 days. I have received no response till date. Even my order has not been delivered. I have been cheated, pls help. I had raised a dispute with my bank icici but they are saying merchant told us order is delivered so no refund Situation is such that money from my account was deducted on 30th april itself and have not got my order till date. Please help Was this information helpful? | |||
Fashion And You customer support has been notified about the posted complaint. | |||
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+91 124 412 5000
+91 124 490 9400
Smile Campus, Plot Number 241, Udyog Vihar Phase 1, Gurgaon, Haryana, India - 122016
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I got message for challan on my mobile no [protected].
I am not even out of my house and my vechile also parked at home MH12MS3630
But got invaid charges on my mobile .
Can you please revoke this invalid charges. And charged to correct guilty vechile .
Challen number showing :- PTPCHM[protected]