[Resolved]  Fastrack — Bag

Address:122002

I had brought a bag from Metropolitan mall, M.G. Road, Gurgaon. The product code is AC034NGY01 on 24th December 2015. The internal clothing got damaged only in few days. When I had visited the store to register a complain regarding the same, the behaviour of the Manager - Retail Sales Operations Mr. Dhruv Adhikari was so annoying. So i want the Detail of SPOC to talk about this.
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Aug 7, 2021
Complaint marked as Resolved 
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Dear Tushar Shandilya,

Steve here from the Customer Relations team. Always here to help!

We understand we may not be perfect, but we always strive to make things right for our customers. We apologize for any difficulty you have faced and we want to reach out to you. Could you please share your phone number or email id, so that our team can contact you.

We take pride in our customer service levels. Customer satisfaction is our main goal, and we go the extra mile to ensure our customers are happy. In case you wish to talk with our Care team, please call on[protected].

Sincerely,
Steve
Dear Tushar Shandilya,

We have still not received any response. We apologize for the difficulty you have faced and we want to reach out to you. Could you please share your contact number & email id, so that our team can contact you.

If you require any assistance please call our Care team on[protected].


Sincerely,

Steve

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