[Resolved] Fastrack — bill lost.. distributor refuse to issue duplicate bill | |||
Dear sir, I bought fastrack watch model no. 3001sbd from authorised dealer in february 2017 at mehsana, gujarat. Now it is not working properly. Service center asked for the bill which was i lost. They refuse to provide duplicate copy of bill. Kindly suggest how to get duplicate bill copy or warrenty card. My email id: nitinpatel.[protected]@gmail.com Mo. No. +91-[protected] Was this information helpful? | |||
Aug 6, 2021 Complaint marked as Resolved | |||
 1 Comment | |||
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Steve here from the Customer Relations team. Always here to help!
Thanks for bringing out your concern, we understand we may not be perfect, but we always strive to make things right for our customers. We apologize for the difficulty you have faced and we want to reach out to you. Could you please share your contact number & email id, so that our team can contact you.
We take pride in our customer service levels. Customer satisfaction is our main goal, and we go the extra mile to ensure our customers are happy. In case you wish to talk with our Care team, please call on[protected].
Sincerely,
Steve