Fastrack — complaint letter against servicing experience for bluetooth issue.

Address:

Mumbai City, Maharashtra, 400064

Dt:30/04/2019

From:
Ritika pandey
To,
The manager,
Customer care department
Titan,

Sub : complaint letter against servicing experience for bluetooth issue.
Ref: fastrack smartwatch reflex 2.0 sr no: 8517swd9pp05 inv no: 025659 dt: 22/02/2019
Respected sir,
With reference to above matter this is to inform you that i have purchased fast track watch from abhishek comm. Complex, opp malad shop center s. V road, malad (W) mumbai 400064 worth rs. 1995/- via inv no: 025659 dt: 22/02/2019.
I have given twicely that watch for servicing in that shop on 16/03/2019 and 31/03/2019 respectively. Issue with watch is that its bluetooth device is not functioning properly and i am receiveing message very late from expected time, but i am refgret to inform you that no proper solution to this matter has cometill time
I have wasted so much time for this but response received is not at all expected from such a big concern. It is very bad experience i had from the brand like titan.
Again, i am requesting you to take the necesaary action against it and do the needful. I am attaching copy of my invoice tith it.
Thanking you,
Yours faithfully,

(Ritika pandey)
[protected]