[Resolved] Fastrack — defective watch by fastback dealer lifestyle | |||
I have purchased fastrack watch worth rs.3095 from lifestyle store ahmedabad on 12th november 2017. Its getting stop now within 14 days of purchase and i have visit fastrack service center they inform me that dealer can replace this product within 30 days from purchase. But lifestyle is deny and he give only service for this watch. Why i should use serviced watch? Its defective for me. Pankaj kathiriya [protected] Was this information helpful? | |||
Aug 8, 2021 Complaint marked as Resolved | |||
1 Comment | |||
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Steve here from the Customer Relations team. Always here to help!
Thanks for bringing out your concern, we understand we may not be perfect, but we always strive to make things right for our customers. We apologize for the difficulty you have faced and we want to reach out to you. Could you please share your contact number & email id, so that our team can contact you.
We take pride in our customer service levels. Customer satisfaction is our main goal, and we go the extra mile to ensure our customers are happy. In case you wish to talk with our Care team, please call on[protected].
Sincerely,
Steve