[Resolved] Fastrack — Delay in service | |||
Hi myself nitish kumar, i have lost bezel ring of my fastrack watch (Model number-3006sgb). I went to "world of titan" show room in colaba mumbai for new bezel ring.They have placed order for new bezel ring and told me to come after 15 days for fitment of new bezel ring in my watch. Now more than 45 days passed still problem has not been rectified. Kindly short out my problem.. Was this information helpful? | |||
Aug 7, 2021 Complaint marked as Resolved | |||
1 Comment | |||
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Steve here from the Customer Relations team. Always here to help!
Thanks for bringing out your concern, we understand we may not be perfect, but we always strive to make things right for our customers. We apologize for the difficulty you have faced and we want to reach out to you.
Could you please share your contact number & email id, so that our team can contact you.
We take pride in our customer service levels. Customer satisfaction is our main goal, and we go the extra mile to ensure our customers are happy. In case you wish to talk with our Care team, please call on[protected].
Sincerely,
Steve