Fastrack — Delaying to change the product

Address:

D5/5 Naim Nagar. Benachity, Durgapur, West Bengal

I have purchased a Fastrack Smart Watch Invoke Pro on 19/09/2023 from " Mullick Watch". On 16/10/2023 it stop working so i take it to the shop as it in on the warranty period so they told that we will replace it with a new product, as durga puja is going on so they told that you will get it on the first month of November, but till date i am complaining here i have not received my watch from them. They are just not giving any type of support to me just telling that we will call you.

I am requesting you to take a action on the company and on the shop because it is totally a harassment for me and also for my family.

Please do the best for me it is my humble request to you.

I am Attaching the bills of the watch.