Fastrack — dial color started vanishing after a month | |||
i bought fastrack watch model no- 9462AP01 worth rs 1896 two months before on 28 july 2014and its polish get the metal color of my Dial has started vanishing off after a month. it is in warranty period bt i have not recieved any service from the company As per terms and policy of Warantee it comes under replacement but the denied to do that. Was this information helpful? | |||
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Fastrack customer support has been notified about the posted complaint. | |||
 1 Comment | |||
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Steve here from the Customer Relations team. Always here to help!
Thanks for bringing out your concern, we understand we may not be perfect, but we always strive to make things right for our customers. We apologize for the difficulty you have faced and we want to reach out to you. Could you please share your contact number and email id, so that our team can contact you.
We take pride in our customer service levels. Customer satisfaction is our main goal, and we go the extra mile to ensure our customers are happy. In case you wish to talk with our Care team, please call on[protected].
Sincerely,
Steve