[Resolved] Fastrack — Fastrack - Bad Product and Bad Service | |||
I bought Fastrack watch from "Titan World" Kothrud, Pune, on 2nd june, within 2 weeks it stopped working. Gave for repair 5 TIMES but its still not working. Now they are saying it will take 3 months to repair. very bad service and bad quality. I would never recommend Fastrack to anyone. Was this information helpful? | |||
Aug 14, 2020 Complaint marked as Resolved Fastrack customer support has been notified about the posted complaint. | |||
 5 Comments | |||
Comments
Very poor quality produce and very bad service.
Reply
Very poor quality produce and very bad service.
Dear Poojb,
Steve here from the Customer Relations team. Always here to help!
Thanks for bringing out your concern, we understand we may not be perfect, but we always strive to make things right for our customers. We apologize for the difficulty you have faced and we want to reach out to you. Could you please share your contact number and email id, so that our team can contact you.
We take pride in our customer service levels. Customer satisfaction is our main goal, and we go the extra mile to ensure our customers are happy. In case you wish to talk with our Care team, please call on[protected].
Sincerely,
Steve
Steve here from the Customer Relations team. Always here to help!
Thanks for bringing out your concern, we understand we may not be perfect, but we always strive to make things right for our customers. We apologize for the difficulty you have faced and we want to reach out to you. Could you please share your contact number and email id, so that our team can contact you.
We take pride in our customer service levels. Customer satisfaction is our main goal, and we go the extra mile to ensure our customers are happy. In case you wish to talk with our Care team, please call on[protected].
Sincerely,
Steve
Dear Poojb,
Steve here from the Customer Relations team. Always here to help!
Could you please share your contact number, so that our team can contact you.
Sincerely,
Steve
Steve here from the Customer Relations team. Always here to help!
Could you please share your contact number, so that our team can contact you.
Sincerely,
Steve
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