[Resolved] Fastrack — Fastrack watch Model no - 3067SL | |||
Dear Titan, I have submitted my watch on 05/08/2014 at your Borivali Centre due to glass break. On 02/09/2014 I have received your watch with new glass but same was not in working condition. Again on 05/09/2014 I have re-submitted the watch at your Borivali Centre but still same was resolved. On 13/09/2014 I have visited to your Borivali Centre again but same was not resolved and your service team told me that same will resolve within 8 days. Receipt no - 13691. Today is 25/09/2014 and no one is giving proper answer. I am really irritated with your service and will not buy any titan watch in future. Also suggest my friends and Collgues to buy another brand instead of any Tital brand. Now tell me the solution or otherwise I will write to Consumer Forum department. I am ready to fight. No Thanks Amit Sawant [protected] [protected] Was this information helpful? | |||
Aug 6, 2021 Complaint marked as Resolved | |||
 1 Comment | |||
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Steve here from the Customer Relations team. Always here to help!
Thanks for bringing out your concern, we understand we may not be perfect, but we always strive to make things right for our customers. We
apologize for any difficulty you have faced and we are reaching out to you at your phone number to make sure we resolve your complaint completely.
We take pride in our customer service levels. Customer satisfaction is our main goal, and we go the extra mile to ensure our customers are happy. In case you wish to talk with our Care team, please call on[protected].
Sincerely,
Steve