Fastrack — fastrack watch ng3089sm02 black magic analog

Address:Mumbai City, Maharashtra, 400015

Dear Fastrack team

I have bought fastrack watch NG3089SM02 Black Magic Analog Watch in October 2016 through Flipkart.

Its only 8 month & My watch crown got broken though i have kept it with proper care.

I request you to get this repair or replace same.

My details are as stated below.

Name: Deepak K Choudhary
Contact : [protected]
Email Id : [protected]@gmail.com

i am attaching snap for the watch & Bill invoice for your reference please.

Regards
Deepak K Choudhary
+1 photos
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Comments

Hi Titan team,

I had visited your World of Titans Chembur Mumbai Branch for the above stated issue for my fastrack watch.

Post resolution of this issue, Watch Crown got broken just next immediate day. the quality of service was very poor. Now services team is delaying this and asking for charges.

Request you to look into my issue.

Regards
Dear Deepak,

Steve here from the Customer Relations team. Always here to help!

Thanks for bringing out your concern, we understand we may not be perfect, but we always strive to make things right for our customers. We apologize for any difficulty you have faced and we are reaching out to you at your phone number & email address to make sure we resolve your complaint completely.

We take pride in our customer service levels. Customer satisfaction is our main goal, and we go the extra mile to ensure our customers are happy. In case you wish to talk with our Care team, please call on[protected].

Sincerely,

Steve

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