[Resolved] Fastrack — fastrack watch - outer case rust mark issue - results in hand would | |||||
Hello, i have purchased fastrack mens watch of worth rs.2400 last july 1 2017 in chennai, chrompet branch. After 8 months usage, outer case of my watch got rusted and rust mark wounded my hand which is a major health issue. So i went to fastrack showroom and explained with my warranty card, so they replaced new outer case and handovered to me, now after 3 months o[censored]sage again my watch outer case got rusted and wounded my left hand. I never expect from this fastrack brand and feeling shame to buy this kind of worst product. Also im going to complain legally regarding this. I need a permanent solution for this, otherwise you will face other consequences. Was this information helpful? | |||||
Aug 8, 2021 Complaint marked as Resolved | |||||
1 Comment | |||||
Comments
26%
Complaints
936
Pending
0
Resolved
248
View all 936 Fastrack reviews & complaints
View all Fastrack contact information
Steve here from the Customer Relations team. Always here to help!
Thanks for bringing out your concern, we understand we may not be perfect, but we always strive to make things right for our customers. We apologize for the difficulty you have faced and we want to reach out to you. Could you please share your contact number & email id, so that our team can contact you.
We take pride in our customer service levels. Customer satisfaction is our main goal, and we go the extra mile to ensure our customers are happy. In case you wish to talk with our Care team, please call on[protected].
Sincerely,
Steve