[Resolved]  Fastrack — Fastrack watch Stopped working

Address:Pune, Maharashtra

Hi I am Abhishek, i am writing this Complain after being frustred from Fastrack after sale services. I had given my watch to titan care for 3 times again the problem persist and i have not received any info about my watch problem yet. My Fastrack watch is in under warranty of yet 16 months, model number 9950pp05j Date of purchase 01/09/2013, Shop - Phoenix mall (Pantaloons). I am awaiting for reply of my grivience.. My Email ID abhishek.[protected]@live.com
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Aug 14, 2020
Complaint marked as Resolved 
Fastrack customer support has been notified about the posted complaint.
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Dear Abhishek,

Steve here from the Customer Relations team. Always here to help!

Thanks for bringing out your concern, we understand we may not be perfect, but we always strive to make things right for our customers. We apologize for the difficulty you have faced and we want to reach out to you. Could you please share your contact number, so that our team can contact you.

We take pride in our customer service levels. Customer satisfaction is our main goal, and we go the extra mile to ensure our customers are happy. In case you wish to talk with our Care team, please call on[protected].

Sincerely,
Steve
Dear Abhishek,

We have still not received any response. We apologize for the difficulty you have faced and we want to reach out to you. Could you please share your contact number, so that our team can contact you.

If you require any assistance please call our Care team on[protected].

Regards,
Steve

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