Fastrack — fastrack watches | |||
This is my second complaint now. This time atleast I want a good service. Within a span of 6 months, two of my watches are not working properly. How should I believe in Fastrack now? The second watch was a gift to a special one, it was so embarrassing that i had to face such a situation, where the watch itself broke near the belt and fell on the road. It was fixed till date with fevicol. How sad is this. Was this information helpful? | |||
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Steve here from the Customer Relations team. Always here to help!
Thanks for bringing out your concern, we understand we may not be perfect, but we always strive to make things right for our customers. We apologize for any difficulty you have faced and we are reaching out to you at your phone number & email address to make sure we resolve your complaint completely.
We take pride in our customer service levels. Customer satisfaction is our main goal, and we go the extra mile to ensure our customers are happy. In case you wish to talk with our Care team, please call on[protected].
Sincerely,
Steve