[Resolved] Fastrack — fastrack women watches

Fazyla Najib

from Mattanur, Kerala

Address:

Kozhikode, Kerala

I am purchased fastrack watch from snapdeal. It delivered 13.07. 2018. But am not used suddently because of free size. After adjusting the strap and try to use. But the matter is that its not working properly and also its looking bad. I think its used damaged product. Infact i am already purchase same model product throung paytm mall. I just compared this two product clearly understand its used damaged product. I think it gives you a bad image. So the company must replace the fresh product instant of my watch.

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Aug 6, 2021

Complaint marked as Resolved

Jul 25, 2018

Updated by Fazyla Najib My new fastrack watch is not working. I am purchased fastrack analog watch from snapdeal. But its look not like a fresh product. But i am accepted it and try to use it. After adjusting the strap size i am try to use the product. Unfortunatily its not working properly. Here very cleanly cleared that its old damaged product. So you must change my watch and keeping your brand positioning. I am already submit a complaint and the company cant take any action. So you can try speed service for me.

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Comments

Snapdeal.com Customer Care

from New Delhi, Delhi

Hi Fazyla,

We are sorry for the unpleasant experience you’ve been through. Please share your order ID so that we can get this checked on priority.

Thanks!
Team Snapdeal