Fastrack — getting allergy on my wrist with bracelet and bad smell in leather ( bracelet ). | |
i bought fastrack watch from Madinat ziyad Mall Abu Dhabi before around 1 year after four or five months i feel allergy on wrist with bracelet so i avoid to ware that watch and now i went to same madinat zayid mall to inform without warranty card and fastrack agent told me that card is required for warranty and after 4 or 5 days ( 2nd June 2015 ) i visited again with warranty card... again they refused me with below mentioned reason.
reason :- company not responsible for leather ( bracelet ).
Note :- leather bracelet not damaged.. My family, my friends we all are using fastrack equipment.. even my wife's have 7 fastrack watches.. but in this case i am really shocked.. Was this information helpful? | |
|
Fastrack customer support has been notified about the posted complaint. | |
 2 Comments | |
Comments
Dear Bonie,
Hope your complaint has been resolved; building raving fans and brand ambassadors out of all our customers is our mission.
Let us know if we can help you further, in case you wish to talk with our Care team, please call on[protected].
Thank you.
Sincerely,
Steve
Hope your complaint has been resolved; building raving fans and brand ambassadors out of all our customers is our mission.
Let us know if we can help you further, in case you wish to talk with our Care team, please call on[protected].
Thank you.
Sincerely,
Steve
Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good
a company is at responding and resolving complaints by granting from 1 to 5 stars for each
complaint and then ultimately combining them all for an overall score.
Read more
Read more
26%
Complaints
936
Pending
0
Resolved
248
View all 936 Fastrack reviews & complaints
View all Fastrack contact information
Steve here from the Customer Relations team. Always here to help!
Thanks for bringing out your concern, we understand we may not be perfect, but we always strive to make things right for our customers. We apologize for the difficulty you have faced and we want to reach out to you. Could you please share your contact number & email id, so that our team can contact you.
We take pride in our customer service levels. Customer satisfaction is our main goal, and we go the extra mile to ensure our customers are happy. In case you wish to talk with our Care team, please call on[protected].
Sincerely,
Steve