Fastrack — metal strip was bad it remover worst hair

Address:

Bangalore, Karnataka, 560058

Dear sir,
Buy the watch in the month of jan 2018 but not use till because it removes worst hair i go to the shop and ask repair it or change the metal strip they said not possible horrible incident then i told i am go to consumer court that time shop owner told me you go consumer court or police compliant about this i don't wary no one do anything for me

Please solve my problem regards
Rangaswamy