Fastrack — missing free loop in my new watch | |||
Hi, Yesterday i bought a new fastrack watch (Nk3099sl01) in fastrack showroom g15, ground floor, brookfield mall, r. S. Puram, coimbatore. In my watch there is only one free loop available. But, when i check in website in that image there is 2 free loops available. I think my watch is defective product. Kindly help me to get a replacement or solution. Thanks. Was this information helpful? | |||
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Steve here from the Customer Relations team. Always here to help!
Thanks for bringing out your concern, we understand we may not be perfect, but we always strive to make things right for our customers. We apologize for the difficulty you have faced and we want to reach out to you. Could you please share your contact number & email id, so that our team can contact you.
We take pride in our customer service levels. Customer satisfaction is our main goal, and we go the extra mile to ensure our customers are happy. In case you wish to talk with our Care team, please call on[protected].
Sincerely,
Steve