Fastrack — my complaint about my fastback sm02 watch which is rusted | |||
Dear manufacturer Did you hear the word rusted, omg unbelievable did fastback watch watch rust for 1 year. I had cross checked that is it original fastback on your authorised dealer they told me it's orginal then how it is possible. Stainless steel and water resistant watch rust i have not having habit of playing in water or swimming then how it rust??? (Attached pic) i am using ng1474sm01 from 3 years and nk3120sl02 no issue with this or with my mom watch which is still old but why my new watch rust then what's this build quality, i can wear the watch it leads to skin damage,,, i will expect solution from you as a manufacturer. Thank u Regards Surya ([protected]) [protected]@gmail.com Was this information helpful? | |||
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Steve here from the Customer Relations team. Always here to help!
Thanks for bringing out your concern, we understand we may not be perfect, but we always strive to make things right for our customers. We apologize for the difficulty you have faced and we want to reach out to you. Could you please share your contact number & email id, so that our team can contact you.
We take pride in our customer service levels. Customer satisfaction is our main goal, and we go the extra mile to ensure our customers are happy. In case you wish to talk with our Care team, please call on[protected].
Sincerely,
Steve
Suryakumar06sam@gmail.com