Fastrack — my new fastrack watch stopped working | |||||
Very recently i purchased a watch variant: nk3117sm02. And just by using 1 and 1/2 months the mission was stopped every 5 to 6 days. I'm very much dissatisfied, i purchased the product only looking at brand and if this is your quality in your products, i'm totally dissatisfied and never i'll opt fastrack in my consideration for future purchases. It is very bad brand fastrack i'm sure Was this information helpful? | |||||
 2 Comments | |||||
Comments
Dear Satya,
Steve here from the Customer Relations team. Always here to help!
Thanks for bringing out your concern, we understand we may not be perfect, but we always strive to make things right for our customers. We apologize for the difficulty you have faced and we want to reach out to you. Could you please share your contact number & email id, so that our team can contact you.
We take pride in our customer service levels. Customer satisfaction is our main goal, and we go the extra mile to ensure our customers are happy. In case you wish to talk with our Care team, please call on[protected].
Sincerely,
Steve
Steve here from the Customer Relations team. Always here to help!
Thanks for bringing out your concern, we understand we may not be perfect, but we always strive to make things right for our customers. We apologize for the difficulty you have faced and we want to reach out to you. Could you please share your contact number & email id, so that our team can contact you.
We take pride in our customer service levels. Customer satisfaction is our main goal, and we go the extra mile to ensure our customers are happy. In case you wish to talk with our Care team, please call on[protected].
Sincerely,
Steve
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I've informed you many times, send good driver and polite person.
But till now you didn't listen our request.
The Driver Behavior is not good and talking harshly and totally your team is not supportive to the customers.
MS