[Resolved]  Fastrack — my product fast track and bad behaviors of staff in central mall

Address:Surat, Gujarat, 394210

Dear team,

Hope so you are doing well.
My self rahul maharana. I had given a watch in service of fasttrack.
Which i had buy from central mall surat. Mr hitesh that executive had told me that if if you have to pay any charge then they will give a call with 3 or 4 day..

But after 45 day a between i had call
More then 10timein between also..
But that person had told me that it free because you didn't get any call...

After 45 days
Now mr hitesh that executive is saying that you have to pay.1200rs for serving..

So;did i get to know why after 45 day he is saying that i want to pay that money...
I am send you my recipe copy attached.. I need a proper explanation in it..

Please look it into my issue..
Asap...

Thanks & regards
Rahul maharana
+91-[protected]
+1 photos
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Aug 6, 2021
Complaint marked as Resolved 
Aug 11, 2018
Updated by Rahul Maharana Surendra
Dear Team,

Hope so you are doing well.
My self Rahul Maharana.I had given a watch in service of FASTTRACK.
Which i had buy from CENTRAL MALL SURAT.Mr Hitesh that executive had told me that if if you have to pay any charge then they will give a call with 3 or 4 day..

BUT AFTER 45 DAY a between i had call
More then 10timein between also..
But that person had told me that it free because you didn't get any call...

After 45 Days
NOW Mr Hitesh that executive is saying that you have to pay.1200rs for SERVING..

So;Did i get to know why after 45 day he is saying that i want to pay that MONEY...
I AM SEND YOU MY RECIPE COPY ATTACHED..I need a proper explanation in it..

PLEASE LOOK IT INTO MY ISSUE..
ASAP...

THANKS & REGARDS
RAHUL MAHARANA
+91-[protected]

Complaint comments 

Comments

I bought a fastrack reflex and I can't connect it with the mobile app because it doesn't accept my email Id. It says invalid id although the email id is correct and active
Dear Ms. Rahul,

Sincere apologies for the experience you had to confront.

I have forwarded the matter to the concerned team and they will contact you at the earliest.

Kindly note your reference ID:18711 for further communication.

Regards,
Priya
Future Group
Dear Mr. Rahul,

Sincere apologies for the experience you had to confront.

I have forwarded the matter to the concerned team and they will contact you at the earliest.

Kindly note your reference ID:18711 for further communication.

Regards,
Priya
Future Group
Dear Mr. Rahul,

Sorry for the inconvenience.

Kindly write at [protected]@futuregroup.in along with your reference ID:18711 for further assistance.

Regards,
Priya
Future Group

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