Fastrack — No Response from service centre ( Total 24 days ) | |||
On 09/11/2013 I bought a Fastrack watch Model No 3097SM01, after 3 months my watch body backside paint ( means that silver color coating ) got damage now that area is too sharp, i went to service centre, they told it will ready within 20 days, now its 24 days completed. When i call service centre they telling its on process. Please solve this fast. My email id is [protected]@gmail.com Was this information helpful? | |||
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Fastrack customer support has been notified about the posted complaint. | |||
 4 Comments | |||
Comments
Dear Jinesh,
We have still not received any response. We apologize for the difficulty you have faced and we want to reach out to you. Could you please share your contact number, so that our team can contact you.
If you require any assistance please call our Care team on[protected].
Regards,
Steve
We have still not received any response. We apologize for the difficulty you have faced and we want to reach out to you. Could you please share your contact number, so that our team can contact you.
If you require any assistance please call our Care team on[protected].
Regards,
Steve
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Steve here from the Customer Relations team. Always here to help!
Thanks for bringing out your concern, we understand we may not be perfect, but we always strive to make things right for our customers. We apologize for the difficulty you have faced and we want to reach out to you. Could you please share your contact number, so that our team can contact you.
We take pride in our customer service levels. Customer satisfaction is our main goal, and we go the extra mile to ensure our customers are happy. In case you wish to talk with our Care team, please call on[protected].
Sincerely,
Steve