Fastrack — non compliance of booking of fast track taxi

Address:

Chennai, Chennai, Tamil Nadu

On 12.6.2019 i had booked a fast track taxi for 12 hour from 08:00am to 08:00 pm by calling[protected] for the next day, i. E 13.6.2019 for an important official work. The lady who attended told me that for 12 hours and 80 kms the charges will be rs 2200/- and beyond which i will be charged to which i agreed. She told that i will be receiving the vehicle number and otp the next day morning, i. E on 13.6.2019. Accordingly, on 13.6.2019 at 07:07 hrs i received a message on my mobile number as the vehicle no is tn 02a 73279 and the mobile number of the driver as [protected] and the otp as 5028. Following which the driver from the said number called me and i explained the way to reach my place and he informed me that he will reach by 08:00 am as per schedule. Subsequently at 07:16 am, i received another message in my mobile no. As the vehicle number is tn 22dd 5614 and mobile number of the driver as [protected] and the otp sent was 1096 and followed by which the driver from the assigned number called me and i told him that already i received a call from a driver and already received an otp, to which he told that then the first driver will pick me up. I waited till 08:00 am and tried calling both the drivers in their assigned number and the drivers told me that since its for 12 hours they will not come and asked me to contact the fast track no. Accordingly i called the registered number of the fast track at[protected] and 24732020 where a male person picked up the phone and he informed that another vehicle will come and pick up and asked to wait for half an hour. Accordingly, i waited till 09:00 am and none turned up, in between i tried to call fast track numbers-044-.28889999 and 24732020 at least 20 times, but none picked up, from which it is obvious that they had noted my number and willfully did not attend my call. It is also clear that the fast track taxi services are under the control and mercy of few 10th or 12th pass salaried rouges, who doesn't care of any body and also do not have the minimum courtesy to inform that the vehicle will not come due to some reasons, which i can understand... Its totally unreliable taxi service.