Fastrack — Poor service centre in hldwani

vickypandey27

from Mumbai, Maharashtra

Address:

Nainital, Uttarakhand, 91

Sir. Plzz help me. Maine november 2015 me fastrack design no. 38015pp01j khridi thi. Sir tabse teen baar khraab ho chuki h. Is baar phir se khraab hui 12 septmber 2016 ko.. Unhone approx delivery 22 septmber ko diyaa but aaj 6 oct date h abhi tak koi contact nhii kiya un logo ne. Aur bol rhey they jha complain kar saktey ho kr do. Plzz kuch kriye

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Oct 06, 2016

Updated by vickypandey27 My no. Is [protected]. Very poor service centre in hldwani uttrakhnd . My watch from last one month in service centre . Still they didnot make. Veryy veery veryy pooor service.

Oct 10, 2016

Swapnil Waghmode's response Correction.
Email id : [protected]@gmail.com

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Comments

Titan Company Customer Care

from Pune, Maharashtra

Dear Vicky,

Steve here from the Customer Relations team. Always here to help!

Thanks for bringing out your concern, we understand we may not be perfect, but we always strive to make things right for our customers.
We apologize for the difficulty you have faced and we want to reach out to you. Could you please share your contact number & email id, so that our team can contact you.

We take pride in our customer service levels. Customer satisfaction is our main goal, and we go the extra mile to ensure our customers are happy.

In case you wish to talk with our Care team, please call on[protected].

Sincerely,
Steve

Swapnil Waghmode

from Pune, Maharashtra

I have a fastrack c872 wrist watch, whoes belt got damaged few months back.
So, i am looking for the belt, but could not find it to any fastrack showroom or shop.

Can you please help me into this.

Please reach out to me on my e-mail id [protected]@gmail.com
Awaiting for your response.

Thanks