Fastrack — poor services at service centre

Address:Kamrup Metropolitan, Assam, 781020

Sir i have bought a fastrack 3072sl02 mens watch
The glass of the dial got damaged i went to every service centre in ghy.. They dont even care to tell what would be the cost neither they have the glass for repair or any technician..

I went to folllowing centres in chandmari
World of titan

Titan showroom
Watch store
3.2 km · 6c, maniram dewan rd ·[protected]
Closed ⋅ opens 10am thu

Fastrack store
· watch store
2.9 km · bhargabi commercial - fts, chakradhar villa, chandmari flyover,, opp. All india radio ·[protected]
Closed ⋅ opens 10:30am thu

They directly deny any watch servicing
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Comments

Dear Mr Mehta,
Steve here from the Customer Relations team. Always here to help!
Thanks for bringing out your concern, we understand we may not be perfect, but we always strive to make things right for our customers. We apologize for any difficulty you have faced and we are reaching out to you at your phone number & email address to make sure we resolve your complaint completely.
We take pride in our customer service levels. Customer satisfaction is our main goal, and we go the extra mile to ensure our customers are happy. In case you wish to talk with our Care team, please call on[protected].
Sincerely,
Steve
I brought a watch in vijayawada i used correctly one month after that its not working still 9 month that problem was repeated agin and again
Fastrack watch Number dial is not available in Moradabad mandal u.p.
Fs3027Ssa model
plz provide
Vaibhav
[protected]

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    Fastrack Phone
    +91 43 4466 4199
    Fastrack Address
    3, Sipcot Industrial Complex, Hosur, Tamil Nadu, India - 635126
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