[Resolved] Fastrack — Problems faced in newly bought watch | |||||
Hi Sir/Madam, I had bought a watch of fastrack from one of your trusted opening in pune in the month of January. Since I had bought, there are many problems faced regarding the watch. I had even given it to company for diagnosis the problem. Every possible thing has been made but still I’m facing with the same problem. This is the worst experience I am having with this product. I request you to suggest possible option for the same problem mentioned above. It’s really making me unhappy with the product. Needy steps to be taken as soon as possible. I would prefer if I can exchange with a new model rather repairing it every third day. Attaching here with the scanned copy of the warranty card. Regards Bhargavi Deshpande Was this information helpful? | |||||
Aug 9, 2021 Complaint marked as Resolved | |||||
 2 Comments | |||||
Comments
Dear Bhargavi Deshpande,
Thank you for confirming your contact number/email id. Our goal is to always deliver an amazing overall customer experience.
Building raving fans and brand ambassadors out of all our customers is our mission. We know how important it is to solve your complaint at the earliest. Soon you might get a call/revert mail on your contact details; please check your mail box as well.
Let us know if we can help you further. In case you wish to talk with our Care team, please call on[protected].
Thank you.
Sincerely,
Steve
Thank you for confirming your contact number/email id. Our goal is to always deliver an amazing overall customer experience.
Building raving fans and brand ambassadors out of all our customers is our mission. We know how important it is to solve your complaint at the earliest. Soon you might get a call/revert mail on your contact details; please check your mail box as well.
Let us know if we can help you further. In case you wish to talk with our Care team, please call on[protected].
Thank you.
Sincerely,
Steve
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Steve here from the Customer Relations team. Always here to help!
Thanks for bringing out your concern, we understand we may not be perfect, but we always strive to make things right for our customers. We apologize for the difficulty you have faced and we want to reach out to you. Could you please share your contact number & email id, so that our team can contact you.
We take pride in our customer service levels. Customer satisfaction is our main goal, and we go the extra mile to ensure our customers are happy. In case you wish to talk with our Care team, please call on[protected].
Sincerely,
Steve