I bought this band on jan 1st, 2019 and am really frustrated with its performance as i had given this band for servicing two times for same charging issue. Every time it works after servicing but it again stop working when i put it for second time charging. I have wasted precise time in giving for servicing and following up.
End result is band is not working!!
As i do not want to spend more time on this by again giving servicing and seeking for solutions, i need a refund for this band. Kindly help me to get the same. Was this information helpful? |
Steve here from the Customer Relations team. Always here to help!
Thanks for bringing out your concern, we understand we may not be perfect, but we always strive to make things right for our customers. We apologize for the difficulty you have faced and we want to reach out to you.
Could you please share your contact number & email id, so that our team can contact you.
We take pride in our customer service levels. Customer satisfaction is our main goal, and we go the extra mile to ensure our customers are happy. In case you wish to talk with our Care team, please call on[protected].
Sincerely,
Steve