[Resolved]  Fastrack — regarding duplicate watch

Address:	Ranchi, Jharkhand, 834002
Website:	Snapdeal

Dear sir

I want to say that one item i. E fastrack watch is purchased from snapdeal on 23 july 2018. Its order id is [protected] and watch number is fastrack ng-3039sm01c metal analog.

Sir this watch i want to return because of duplicacy. When i visit fastrack store for minimise of chain then he told me i can't do because it is duplicate, then i told him i will pay extra for same but he denying and again he told me sir on watch no and serial number is not mention like other watch and i told him that please give me in written then he also denying and titan shop is located in ratu road, ranchi jharkhand. Shop is not entertaining with customer and when i visited titan shop, they told me this watch is not purchased by my shop then how can i give you written that this watch is duplicate so please tell me where i have to go?

After this several mail send by me at snapdeal and titan but didn't got any good response from his side. Titan also not entertain with me so please tell what should i do?
You are my last person for contacting for same.

So i request to you please return this item and credit my money. If you can't do then replace my item and give me original at same rupees and same model. Other wise if you will not support me then i will go consumer farm for further process.

Attached watch image.

Please look into, i will wait for your needful response.