Fastrack — Rust & fading | |||||
Dear sir, Im using my fastrack watch for past one and half years, now a days im getting rashes in my hand and if you see the back panel of the watch, it will be fully got rusted. I never expected this to happen with ft watches, so my kind request to you, is to take it as very serious issue and solve my complaints as soon as possible. Also i have attached my photos with this mail. Thanks & regards S.Aushbin [protected] Was this information helpful? | |||||
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Steve here from the Customer Relations team. Always here to help!
Thanks for bringing out your concern, we understand we may not be perfect, but we always strive to make things right for our customers. We apologize for any difficulty you have faced and we are reaching out to you at your phone number & email address to make sure we resolve your complaint completely.
We take pride in our customer service levels. Customer satisfaction is our main goal, and we go the extra mile to ensure our customers are happy. In case you wish to talk with our Care team, please call on[protected].
Sincerely,
Steve