Fastrack — Service center owner does not repairing my watch bcoz it is online purchased

Dear Abhilash,

Steve here from the Customer Relations team. Always here to help!

Thanks for bringing out your concern, we understand we may not be perfect, but we always strive to make things right for our customers. We apologize for the difficulty you have faced and we want to reach out to you. Could you please share your contact number & email id, so that our team can contact you.

We take pride in our customer service levels. Customer satisfaction is our main goal, and we go the extra mile to ensure our customers are happy. In case you wish to talk with our Care team, please call on[protected].

Sincerely,

Steve

Hi, I bought fastarck watch 2 months back and its been in 3 months only and we used three to four times only but suddenly it got damage like that chain cuts from the edge. Kindly suggest me service at chennai. It have 6 months and 1 year warranty.

I have purchased fastrack Sunglasses polarized one, the nose pad with pad arm completely came off from the frame, I visited many fastrack showrooms requesting them who can repair/solder it neatly, one year not completed & I am ready to pay the charges.