[Resolved] Fastrack — very poor metal quality | |||
I bought a watch from the fastrack showroom at trivandrum on 11/10/2014.It is Rs.3000/- worth.Its metal quality is so bad that i was not able to use it more than two times.When i used it my wrist skin got allergic.i.am not able to use it.i approched the showrrom but i felt like they are forwarding lame excuses.so i need to know whether its possible to get a solution.i expect a better quality from a brand like fastrack. Looking forward for ur cooperation Regards Jayakrishnan Ph:[protected] Was this information helpful? | |||
Aug 14, 2020 Complaint marked as Resolved Fastrack customer support has been notified about the posted complaint. | |||
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Steve here from the Customer Relations team. Always here to help!
Thanks for bringing out your concern, we understand we may not be perfect, but we always strive to make things right for our customers. We apologize for any difficulty you have faced and we are reaching out to you at your phone number to make sure we resolve your complaint completely.
We take pride in our customer service levels. Customer satisfaction is our main goal, and we go the extra mile to ensure our customers are happy. In case you wish to talk with our Care team, please call on[protected].
Sincerely,
Steve