Fastrack — watch no.[protected] ,code -3121ssd

Fastrack — watch no.[protected] ,code -3121ssd

M MasterBlox from Hyderabad, Telangana

Dear Sir, My watch has 50M WR. But, when i took it in water, the water went inside the watch stopped working. I thought that it would come outside itself but after 3 months of not using it, there is some green and blue coloured material inside which has jammed the dials and now it is not working. I want to get it repair and I bought this year only so it is in coverage of the warranty period. Kindly resolve this problem Regards Aadit +3 photos Was this information helpful? No (0) Yes (0)
Jun 25, 2018 Updated by MasterBlox Will it be repaired for free
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Comments

Titan Company Customer Care

from Pune, Maharashtra

Dear Aadit,

Steve here from the Customer Relations team. Always here to help!

Thanks for bringing out your concern, we understand we may not be perfect, but we always strive to make things right for our customers. We apologize for the difficulty you have faced and we want to reach out to you. Could you please share your contact number & email id, so that our team can contact you.

We take pride in our customer service levels. Customer satisfaction is our main goal, and we go the extra mile to ensure our customers are happy. In case you wish to talk with our Care team, please call on[protected].

Sincerely,
Steve

Logeswar PS

from Coimbatore, Tamil Nadu

I have bought a fastrack watch but i cant get cell for it now more than 7 months gone again they are telling no cell for the watch
1230SSB
50m
i[censored] can provide cell for that watch why u are selling it ??
[protected]