Fastrack — worst quality product of fastrack wrist watch

Fastrack — worst quality product of fastrack wrist watch

A apurbadutta from Kolkata, West Bengal

I want to share my pathetic experience with so-called branded fastrack wrist watch and if possible to get a solution. One of my friend gifted me a fastrack wrist watch of price about rs. 3300/-. After few days watch it's slowing down. I went to the service centre, they repaired it with making some scratches in the dial. Now again its slowing down. So just after the warranty, i have to through it out. So where is the difference between this branded watch and a footpath watch of price rs. 100/-. If possible replace my watch. Doc no.:[protected] Date: 08/10/2017 Item code: nj1474sm01 Was this information helpful? No (0) Yes (0)

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Comments

Titan Company Customer Care

from Pune, Maharashtra

Dear Apurba,

Steve here from the Customer Relations team. Always here to help!

Thanks for bringing out your concern, we understand we may not be perfect, but we always strive to make things right for our customers. We apologize for the difficulty you have faced and we want to reach out to you. Could you please share your contact number & email id, so that our team can contact you.

We take pride in our customer service levels. Customer satisfaction is our main goal, and we go the extra mile to ensure our customers are happy. In case you wish to talk with our Care team, please call on[protected].

Sincerely,
Steve

kirankumar bv

from Bengaluru, Karnataka

Hi I have received fake Fast track watches for 1398 please help me with money back