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Fastway Customer Care

Fastway Transmission Pvt. Ltd.

Lajjya Tow er, Near E.P.F. Building, Sham Nagar
Ludhiana
Ludhiana District
Punjab
India - 141002

Customer Care Phone Numbers and Contacts

Phone:+91 92 1709 2170
 +91 161 430 0000
 
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Fastway Complaints & Reviews

Fastway - Local cable executive misbehaviour

User
 Kim Dhand on Aug 26, 2014
I am santosh dhand h.no 2 st.no1 gulabi bagh tibba road.i am existing user of fastway cable.but from last 2 months we were unable to see the cable tv .for the same so many time i had complaint to helpine no 9217092170 and also called to local cable executive.but nobady took this matter as serious like they all are not for public help.starting of aug one of cable executive came for monthly payment i gave him monthly rental of july month.but he picked our setup box and said we will repair it and get back to you withing 2 3 days. After 10 days we call to customer care n they said that the proccesing...
Complaint comments Read comments Complaint category Satellite, Cable DTH TV

Fastway - Fault connection

User
 suraj kp on Aug 24, 2014
Sir i have a cable connection of your company having mac no.0880391f2 c78.There is no cable coming since last 48hrs . I have complained to your helpline no.9217092170.They asked my mac no.And said the service will start with in 4-6 working hrs.And now 16-18 working hrs spend.My cable services are not start...
Complaint comments Read comments Complaint category Satellite, Cable DTH TV

Fastway - harassment, worst service

User
 vic471 on Aug 23, 2014
I m Vikrant from Ludhiana my set up box card no.017613394869, chip no. 00536704012.
i m facing a problem frm last 6-8 months, no one come to pick payment to our door step,
and this fastway co. switch off their service without any intimation, then i called to their poor customer care, they told deposit yur payment...many time i had to go nd deposited payment by my self...
today 23 augst 2014, they again stoped their Cabel.i have fad up nw..
no one is responsible for dis harrasment...i called my cabel opretor to pick my payment but no one come..
when i said them...
Complaint comments Read comments Complaint category Satellite, Cable DTH TV

Fastway - Regarding not issued of remote of set top box

User
 salaria on Aug 20, 2014
I HAVE COMPLAINT ON 9217092170 AND SHE GIVEN ME COMPLAINT NO 533379 AND TOLD ME That remote was given me within 4-6 working hours but there is no remote was there after 2 days i was again called on 9217092170 and also she told me that remote will be delivered in 4 working hours but again there is no remote i was totally fed up with Ur service's .Thanks & regards Rashpal ....
Complaint comments Read comments Complaint category Satellite, Cable DTH TV

Fastway - Excess Billing

User
 singhr34 on Aug 20, 2014
Hi, I am the resident of House No.729, Mohalla Dehra Sahib, Manimajra, Chandigarh. We are using Fastway cable for 3 TV sets. I requested our cable operator to change the plan from GOLD to Silver but he rejected for the same. Moreover every month they are charging wrong amount from us. I requested many times for the correct bill but they rejected for it & threatened to cut all the connections. Please help to resolve the issue....
Complaint comments Read comments Complaint category Satellite, Cable DTH TV

Fastway - Over charging

User
 Ajudhia Parshad Verma on Aug 18, 2014
My local service provider, MD Cables insists on overcharging every month. During current month when I objected his employee refused to get cable subscription as per rates depicted by you on your site. I am satisfied with transmission but I fear he would disconnect my service. Please advise him appropriately or suggest alternative local service provider. Can I make online payment directly to FASTWAY. Ajudhia Parshad Verma Mobile:- 9316119206...
Complaint comments Read comments Complaint category Satellite, Cable DTH TV

Fastway - THE CHANNELS OF THE GOLD PACK ARE NOT WORKING FROM HALF A MONTH AND THE MONEY HAS BEEN FULLY GIVEN TO THE CABLE OPERATOR.

User
 Charm Prince on Aug 17, 2014
I Pritpal Singh . (Address: Village Tibba Distt.Sangrur Tehsil:Dhuri Punjab.I am here to complaint about undesirable behaviour of our area Cable operater.We have inserted fastway cable box around 21/07/2014 . Cable operator has signed the forum included the photo proofs, we choosed gold pack.He also taken the money at that current time that was 230.What till today 17/08/2014 The no.of working channels are around 40 to 50.I am regularly asking the cable operator about this problem what he is saying that the forum our still have to send to the head office.He promissed us that all the channels will...
Complaint comments Read comments Complaint category Other

Fastway - 3 fastway cable connection barred even after payment done in advance

User
 jtoccnchd@gmail.com on Aug 15, 2014
Very poor service of Fastway cable in Mohali. Such a bad experience. Very poor service is provided by Fastway cable operator in phase 1 Mohali. I have 3 Fastway connections on my name Ranjit Singh # Kothi no 2, phase 1, Mohali since from last one year. All these 3 connections stops working from last 6 days and i am repeatedly lodging complaints to the Fastway cable operator from same day on mobile number 9781001693 (Local service provider) but he always gives false assurance. In the last on 10/08/14 i Launch complaint on Fastway customer care number 9217092170 and i was shocked that out of three...
Complaint comments Read comments Complaint category Satellite, Cable DTH TV

Fastway - Complaint against local cable operator & Fastway complaint centre

User
 Baljitgill on Aug 11, 2014
Dear Sir
I am facing problem from fastway channel again & again.

I also called my local cable operator but he is not responding.

Recently i had registered my complaint regarding non-working of my cable.My complaint no is 495832 yesterday. Attendant assured me your problem will be sorted out within 6 hours. Today i called again, but problem is same.They are giving time again. I told to attendant that i will file complaint in consumer court against this harassment. attendant Ms bharti told no problem.

This problem was also in last month . that...
Complaint comments Read comments Complaint category Satellite, Cable DTH TV

Fastway - subscriber application form

User
 Er Karan Makkar on Aug 10, 2014
respected sir/madam i am from ludhiana.i want to submit my stv form but cable operator told me that they do not have any form so please email me subscriber form to my id kmakkar081@gmail.com so that i could be able to enjoy the pack services...
Complaint comments Read comments Complaint category Satellite, Cable DTH TV

Fastway - worst service`

User
 ms.sandhu90 on Aug 7, 2014
my name is nasib singh from village samana kalan teh chamkaur sahib district ropar... i requested a fastway connection a nearly month ago.. i also contact many times our cable operator .. whenever i talk to customer care they said your connection is done.. i asked them to make my call forward to seniors.. they disconnect the call or used to say our seniors are busy we will call you back but till this date neither i got the call nor the connection.. now come to cable operators.. i call him many times.. he used to come to village many times but never come to home to give connection.. one day i ask...
Complaint comments Read comments Complaint category Other

Fastway - Fastway Setup Box Not working from 22 days

User
 Rohit9123 on Aug 6, 2014
Hi Guys I am having following Error - 109 I am suffering from this error from more than 22 days and Service of fastway is very bad. Even I have complaint them 16 times in 22 days every day i ask them But No Officer has come to check our problem . This is example of really bad service of fastway. They have even taken the money from us in advance for this month but Setup box not working from 22 days . Service of fastway is really bad . Every time I call on complaint numbers they ask me to note down VC number complaint number (461544) but no one come. What is this service why they call themselves...
Complaint comments Read comments Complaint category TVs

Fastway - Misbehavior by cable operator

User
 Ramandeep Singh7777 on Aug 4, 2014
Hi,
We are residents of Mohali, Phase 5.. My father today called up the area cable operator at 9872469631 at 0931 today ie 4th August. My father simply asked him that our cable is not working and once this he just started shouting and said that your cable is not working any time and we shall place a person permanently at your residence.
Just tto let you know that the cable operator has left all the cables opened and has not been tied up with electri tape. It's a service industry and the operators should behave and have sense, when talking to a 70 year old person.
We would...
Complaint comments Read comments Complaint category Products & Services

Fastway - irresponsible behavior

User
 anil narang on Aug 2, 2014
sir i m anil from Mohali .my setbox is ñot working. i coplaint at local opertor in 3 b2 Mohali. he assured me that within 2 or 3 days it will be done. but now from one month they dont pick the phone. if they pick the phone they reply in abuceing talks. pls resovve the mattar...
Complaint comments Read comments Complaint category Satellite, Cable DTH TV

Fastway - setup box default sound and noise (no voice clarity)

User
 sidhuaircel on Jul 31, 2014
my STB no. 2011010026178 my VC no .02077611547 worst ever service by fastway cable.cable sound bacome inaudible so many times . we have called so many times evry time they take setup box and returned after a 1-2 days but off no use again the same problem happens....
Complaint comments Read comments Complaint category Electronics & Appliances

Fastway - Cable not working

User
 rajesh kalucha on Jul 29, 2014
for the last 5 days my cable is not working inspite of many reminders to LCO it shows you are not authorised to watch these channel I paid all dues now LCO phone is switched off not attending to any complaint nor picking up the phone RAJESH KUMAR HOUSE NO-1138, (ROOM NO.-115) GOVINDPURA, MANIMAJRA CHANDIGARH PHONE-09316590677...
Complaint comments Read comments [1] Complaint category Satellite, Cable DTH TV

Fastway - About cable not coming

User
 anshu1 on Jul 28, 2014
sir/madam, I am a resident of ludhiana. We submit money on time always but our operator doesnt pay that to company as message appears regularly.you tell me whats our falt in this.Because of his mistake we cannot enjoy tv.Whats the benefit of giving money on time.Now no cable is coming from past 10 hours.why r u punishing the customer for this .you should rather pressurise or change the cable operator.our operators name is lovely nahar and we r resident of gurunanak pura, ludhiana. Kindly restart the cable service as soon as possible as these things will lead to bad reputation of your company....
Complaint comments Read comments Complaint category Satellite, Cable DTH TV

Fastway - Silver pack instead of gold pack

User
 ka... on Jul 27, 2014
I am a fastway cable customer with mac no bcc8106ed0a3 s/n fcbbbrgmp. Our cable operator mr baldev sethi is charging excess money than prescribed by fastway. He is charging us rs.250 for the silver pack which costs rs.200.Now whwn we asked him about this then he is telling us that he needs some extra money in his pocket as we.When we want to change from silver to gold pack he still wants an extra share as he will charge rs.300 instead of 260 or we should return him the set top box .I request u to kindly look into the matter at the earliest...
Complaint comments Read comments Complaint category Satellite, Cable DTH TV

Fastway - installation of gold pack

User
 parabhbrar on Jul 25, 2014
Hello Sir/Madam I had bought a STB, 10 days ago whose mac no. is 08803924 and S/N is FCBFDWCDN with Gold Pack. During first 8 days, gold pack is in working condition. But from last 2 days isn't. Instead of gold pack, now silver pack got installed. I request u that please sir, do updation because i had paid money of gold pack. I will be very thankfull to u for this kindness....
Complaint comments Read comments Complaint category Other

Fastway - channel not working and service very bad

User
 manjot2694 on Jul 24, 2014
cable service very bad and golden temple and dharmik chanal not working and all fastway chanal not working and change charge every three months last month price 230 and new price 260 pls good service provide cable oprator name -profect fastway cable, address - near harjit palace, azad nagar sultanwind road Amritsar my name - manjot singh my address- 220 pritem nager 100ft road Amritsar m.no-09872998891...
Complaint comments Read comments Complaint category Satellite, Cable DTH TV

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