Fastway Customer Care

Fastway Customer Care

Fastway Transmission Pvt. Ltd.

Lajjya Tow er, Near E.P.F. Building, Sham Nagar
Ludhiana
Ludhiana District
Punjab
India - 141002

Customer Care Phone Numbers and Contacts

Tollfree Phone:1-800-1026602
Phone:+91 92 1709 2170
+91 161 430 0000
Satisfactory Rating
1%
Complaints
169
Resolved
1
Bad news - Even though we've managed to contact the company, they're quite slow at resolving complaints.
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Fastway related photos (12)

Fastway Complaints & Reviews

Fastway - Fastway Set box not activated error 109

User
 er.bhinderbadra@gmail.com on Aug 25, 2015
I am use the fastway black set box. the box buy from sangrur and activated to distt barnala. Before 2 complaints error 109 [plan not activated] from sangrur. But new complaint from distt - barnala. Please Fastway box activated with gold plan and plan charge and new document provide to local operator in few days. Fastway old information- Name- Simranjit singh, Vill- Ghabdan, Teh- Dhuri, Distt-Sangrur (148001) Fastway new address to activate information. Name- Bhalvinder singh, Vill- Badra, Teh-Tapa, Distt- Barnala (148105) Contact- 9815934630, 01679261342 Email-er.bhinderbadra@gmail.com Operator...
Complaint comments Read comments Complaint category Satellite, Cable DTH TV

Fastway - Fastway black set box Message Error 109

User
 Er. Bhinder Bhullar Badra on Aug 24, 2015
I am use black set box but set top box channel not start message Error 109 { Plan Not activated} Please set box activate with gold plan within 24 hours. Set Box Information from proof picture Contact - 01679-261342 Email- er.bhinderbadra@gmail.com Thank You....
Complaint comments Read comments Complaint category Satellite, Cable DTH TV

Fastway - Fastway set box not activated error 109

User
 Er. Bhinder Bhullar Badra on Aug 22, 2015
I am use the fastway black set top box . But set top box all channels message error 109 {Not plan activated} . Please set box activate with silver plan within 24 hours and payment provide to local operator. Set Top Box Information 1. Serial No.- 2011010060695 2. V.C. No- 020776250837 Simarnjit singh Vill- Ghabdan, Teh- Dhuri, Distt- Sangrur (148001) Thank You.....
Complaint comments Read comments Complaint category Other

Fastway - Bad services and egoist cabelmen

User
 Aekam Ak on Aug 20, 2015
The main problem is the egoist cablemen. we complainted him that our stb is not properly working in may 2015, but he said their is a defect in wires so you should bring the wire from market and we will install it.then now in august 2015 he said that your stb is damaged and we will try to repair it but from last 12 days he is repairing our stb.so we decided to get the connection of airtel. we r satisfied with airtel .bit we want them to refund money with the cable charges of this month.the name of cableman is gagan and his head is vicky from shree mahadev cable network and ph no. is 9915753755...
Complaint comments Read comments Complaint category Satellite, Cable DTH TV

Fastway - No service

User
 Parag Bagga on Aug 18, 2015
I am a fastway calbe user from mohali sector 67 from the last 3 months our cable operatof is harassing us we r not receiving clear picture.. when we call our operator either he will not pick or he will give anonmous reasons.. but he never forget to come at our house on day 1 of every month for payment.. please do something this harrassment has reached iTs peak we are not able to watch tv since 3 months.....
Complaint comments Read comments Complaint category Electronics & Appliances

Fastway - Refund issue

User
 Gurdeep Singh Maan on Aug 17, 2015
We were using fastway service from last 3 yr but the local worker fastway is very bad we are already given a complaint in their office but they are not bother for any thing my contact no 9915785601 Office address tiwana cabal vpo jagri teshil payal Ludhiana already submit a compliant in their head office for refund but their is no response from their HO team totally poor service and pethtice service always cabal services barred....
Complaint comments Read comments Complaint category Entertainment and Recreation

Fastway - error 104 signal not found

User
 Ankush Pansotra on Jul 17, 2015
CRN-927324 COMPLAINT NO.- 1784313 Complaint registered from 3-7-2015 but no any action taken by fastway. Already same complaint registered in your portal but no action taken till date. If your portal is not functional then please stop portal service. Need your valuable response and strict action on fastway services in pathankot. Regards, Ankush Pansotra 8003296355...
Complaint comments Read comments [1] Complaint category Satellite, Cable DTH TV

Fastway - misbehaviour of fastway dealers

User
 Kulpreet Kapoor on Jul 11, 2015
Sir I had deposited 2750 for HD box and the box is not working from first day error 110 showed on screen complaint no 1814520 senior officer imran etc cannot resolve the complaint man sitting in ambala office are not picking phone hundreds of calls are made I want to move to consumer court for this inconvenience please help me...
Complaint comments Read comments Complaint category Satellite, Cable DTH TV

Fastway - Costumer care very bad service

User
 Zoyz on Jul 9, 2015
Dear Sir/Madam
Im Kd.khan S/O Sh Riaz ul Haq
H No.MCB-04373, Balraj Nagar Near Baba Deep Singh Nagar Bathinda Punjab 151001.
Mob No.9988504441--9855024441.
mai Date-01/07/2015 se Lgatar complaints kr rha hu ki mai 2 Month ke liye apna Cable Connection Temporary Band Krawana chahta tha.maine kai baar 9217092170 anr 18001026602 pak call kiya har baar complains no diya gya But Cable waise hi chal rha hai mai 01-07-2015 se lgatar complaints kr rha hu.abhi tak koi response nahi mila hai-
Please Help me
Thank you ....
Complaint comments Read comments Complaint category Satellite, Cable DTH TV

Fastway - No any channel signal (error 109) from last three days.

User
 Parkash sharma on Jul 9, 2015
I am from Muktsar Punjab ..Intially i got 109 channel unauthorised on all channel .I called customer service Five times in last three days., had word with supervisor but nothing was done . Services for Fastway are pathetic there is no customer satisfaction level . Regards Parkash Sharma 82880 05641... Complaint No. 1806127...
Complaint comments Read comments Complaint category Employers

Fastway - continuous problem from first day

User
 Ankush Pansotra on Jul 6, 2015
I have purchased new connection of fastway cable on 30 june, 2015. But till date channels are in error condition. After a lot of complaints there is no any solution provided by service executive. No any written evidence provided on time of new connection. Rs.1800 Charged for new connection but no receipt given. So you are requested to please look into the matter and suggest right way to communicate with pathankot fastway office for further complaints. Regards, Ankush Pansotra 8003296355 Pathankot (Khanpur Area)...
Complaint comments Read comments Complaint category Satellite, Cable DTH TV

Fastway - Ignorance

User
 Jahnvi Arora on Jul 4, 2015
I am jahnvi, a resident of sector 50, chandigarh. Since four months i have been requesting the authorities to change the remote as well as the set top box. The remote never works and the channel gets changed on its own. Every time we complain, we are promised to be helped but nobody turns up. It is extremely unprofessional and not acceptable. Very poor services !...
Complaint comments Read comments [1] Complaint category Products & Services

Fastway - COMPLAINT FOR AREA CABLE OPERATOR

User
 rama dass on Jun 17, 2015
RESPECTED SIR, NIVEDAN YEH HAI KI MERA NAM SATPAL ARORA NIVASI F20/488 NEHRU COLONY, NEAR BABA MIRSHAH GALI NO.5, AMRITSAR. KA REHNE WALA HU.MERE AREA KA JO CABLE OPERATOR JISKA NAM VARINDER SINGH(BABA) AB CABLE NETWORK (FASTWAY CABLE) HAI.USKA PH NO.9815648444 HAI..HMRI CABLE EK MAHINE SE NHI CHAL RHI HAI.OR HMNE USE BHT BAR APNI CABLE KI COMPLAINT BHI KI PAR VO NHI AATA HMARI CABLE THEEK KARNE.OR AGAR ANE K LIYE KHTA HAI TO 500 RS MANGTA HAI EK MONTH K.JABKI 200 RS BNTE HAI USKE EK MONTH K.OR JAB HUM USE ITNE PAISE NHI DETE TO USE USKI COMPLAINT KRNE KI KHTE HAI TO VO KHTA HAI K JAO JAKE...
Complaint comments Read comments Complaint category Other

Fastway - fastway cable complaint

User
 gurbaj on Jun 15, 2015
LAST FEW WEEKS OUR CABLE NATWORK NOT WORK PROPERLY. REASON IS SIGNAL IS NOT FOUND ON SCREEN. I CALL TO CABLE OPERATOR MANY TIME BUT NOT ATTEND THE CALL AND NO REPLY. THIS PROBLEM IS NOT FIRST TIME. THIS IS REGULARY PROBLEM IN MONTH. CABLE IS WORKING ONLY 15 DAYS IN MONTH .PLEASE SOLVE OUR PROBLEM ...AND PLEASE TELL ME THE WHAT'S SOLLUTION THIS PROBLEM... PLEASE NOTICE THE OUR COMPLAINT AND IMMIDIATLEY SOLVE THIS PROBLEM,...
Complaint comments Read comments [1] Complaint category Satellite, Cable DTH TV

Fastway - Star sports HD 3 apply

User
 Roycr on Jun 6, 2015
Sir main bhut vari complaint likhai aa k HD set top box te star sports HD 3 channel start kita have par aje tak sida koi response nahi miliya fast way walo cable tan good aa per service dhili aa isdi jis din isdi service fast ho gayi fast way no.1 te aa jaogi...
Complaint comments Read comments [1] Complaint category Satellite, Cable DTH TV

Fastway - Cable not in working from last one week

User
 Vishal Setiia on Jun 1, 2015
Dear Fastway Customer care, I m vishal setia this side. My resi is House no-1928, Shaheed bhagat singh nagar, Moga. I was talking with local cable operator for last one week regarding cable error. But everytime they told us it will be run in next 4-6 hours. They were not doing any solution or any satisfaction answer to us. Plz make this into ur notice & do the needful for that. 098885-60921 vishal_Setia11@yahoo.com Waiting for ur quick response...
Complaint comments Read comments Complaint category Other

Fastway - NEW CONNECTION IS NOT PROVIDED.

User
 KULWINDER15 on Jun 1, 2015
I kulwinder Singh Vill Hari Pur Khalsa (Jalandhar) . I have requested you on dated 20/05/2015 and my request no. 41502 for new connection. Your cable operator is not responding well, he said buy new cable form market. Now I have bought new cable. But your cable operator is not attend the phone neither coming. Please solve my problem and give me connection or setup box....
Complaint comments Read comments Complaint category Satellite, Cable DTH TV

Fastway - NON INSTALLMENT OF new SET UP BOX

User
 Neetan Singh on May 12, 2015
We have made the request for issuance of new cable connection with setup box on 29.04.15 and i get the request no. 39835. You official are assured us the connection will be installed with in 96 hours. But till date we did not get the connection. So you are requested to do the needful. Regards Nitin Singh HNO: 1770/1, SECTOR- 29 B CHANDIGARH 9914439999...
Complaint comments Read comments [2] Complaint category Satellite, Cable DTH TV

Fastway - Change Cable Oprator Because Good Servicr not Provide to Consumer

User
 Teeta Singh on May 2, 2015
Dear Sir i Requset To You.Please Allow to Me I want Change Cable Oprator.Because My Previous Oprator Good Servicr Not Provide to me.For Kind Your Infomation My Street Gali No2, House No265, Tej Nagar, S.W.Road, Amritsar in Three Cable Oprator Service Provide for Last Many Years.So i want Change My Cable Oprator.I will Thank Full To You. Your's sincerely ARVINDER SINGH...
Complaint comments Read comments [1] Complaint category Other

Fastway - The mistreatment by the cable operators when shifted home

User
 Suniel Rapster on Apr 28, 2015
Hi, we shifted our home from chandigarh to derabassi in the last month. I had paid for my april month's cable rent in advance to chandigarh cable vision sector-22, and i contacted the local fastway cable operator in derabassi. He asked me to get my connection disconnected than he will have it transferred to his name. I did what he asked and went to the cable office in sector-22 chandigarh and asked them to disconnect it. Then the next day the local cable operator came in and he installed my HD connection and then after a few minutes it showed error-109 ie channel not subscibed error. He said that...
Complaint comments Read comments Complaint category Satellite, Cable DTH TV

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