[Resolved]  Fastway — Fastway Setup box not working from last week

Address:Mohali, Punjab

I am Gagandeep Singh, House no.1755, 2nd floor, Phase -5, S.A.S Nagar, Mohali.I am using fast way cable service from last 4 years. My Fast way Setup box is not working from last week and I am continuously submitting my complaint at [protected] but no body is giving proper response.everyBody is asking that just wait for 4-6 hours your problem will be resolved. But still nothing is happened, no one visited at my place to check this problem. My complaint numbers are[protected] and[protected]. When I am talking to my cable operator who is serving at phase -5, mohali. He is denying to do any thing on this. He was asking that I have talk with fast way company only because I did not purchased my setup box from him. Actually earlier I was living in Phase-4 mohali at that place I got this setup box from fast way cable service provider after some time I shifted to phase -5 mohali then I bring this setup box with me. But right now I am paying monthly charges to my current service provider in phase- 5 only. He don't have sense to talk with costumer. He asked me that do what you can do I will not anything on this problem. My contact numbers are : +91-[protected] and [protected]
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Aug 14, 2020
Complaint marked as Resolved 
FastWay Transmission customer support has been notified about the posted complaint.
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