FastWay Transmission Customer Care
Fastway Transmission Pvt. Ltd.
Customer satisfaction rating: 1%
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212
COMPLAINTS

FastWay Transmission Customer Care

Fastway Transmission Pvt. Ltd.

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Address
Lajjya Tower, Sham Nagar
Ludhiana
Ludhiana District
Punjab
India - 141002
Landmarks:Near E.P.F. Building

Customer Care Phone Numbers and Contacts

Toll-free:
Toll-free:
45
24

Phone:
Phone:
+91 92 1709 2170
[Customer Care]
24
18
+91 16 1468 4108
[Nodal Officer]
5
10

Additional info
Customer satisfaction rating
1%
Complaints
212
Responses
4
Resolved
2
Bad news - Even though we've managed to contact the company, they're quite slow at resolving complaints.

Working hours
Mon12:00 am - 12:00 am
Tue12:00 am - 12:00 am
Wed12:00 am - 12:00 am
Thu12:00 am - 12:00 am
Fri12:00 am - 12:00 am
Sat12:00 am - 12:00 am
Sun12:00 am - 12:00 am

FastWay Transmission related photos (15)

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FastWay Transmission Customer Care related pictures (15)

FastWay Transmission Complaints & Reviews

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Fastway — Proper service not avaiable by distibutor

 gurbaj on Jul 20, 2016
Respected sir,
I gurbaj singh s/o gurcharan singh r/o anad nagar st.16 near dasmesh global school, (singh nagar st. no.3) faridkot road, kotkapura-151204 (pb.). my complaint no. is 3365186 and crn-3512245.
Signal not found - error 104
Dear sir/madam
I want to bring in your kind notice that my cable tv is not working since last 15 days. i have filed many complaints in your cable operator office having contact no. 98725-23982, but i have found no solution yet. one of my complaint no. is 3365186. cable operator also ignored several of my complaints usually 10 in day. and...
Complaint comments  Read comments Complaint category Entertainment and Recreation

FastWay Transmission — Set top box

 Zoyz on Jun 20, 2016
Respected Sir/Madam
I'm Bittu S/O Sh.Riaz ul haq, H.No.MCB/Z/8/04373, ST.NO.5, BALRAJ NAGAR Near Baba Deep Singh Nagar, Bathinda, Punjsb 151000 Contact. No 09988504441..
Im consumer of Fast way Cable transmission Private Limited.
मैंने 2 साल पहले fast way ka new set top box connection लिया था। हमारे घर में यह second set top box connection है।
लोकिन मुझसे charge Rs. 270 ही लिया जा रहा है
इस लिये मैं set top box हमेशा के...
Complaint comments  Read comments Complaint category Satellite, Cable DTH TV

FastWay Transmission — Cable operator harshing his customers

 Malhisingh on Jun 13, 2016
Hello there i have fast way cable more than ten years but somehow zee was disconnected their chanel according to payment. Last week i ask fast way to activate my few chanel of zee tv. Just because of this my cable operator kaka cable get hyper that why we called to customers care for that. Since last friday he discount my cable for that he didn't receive money from us but we paid him advance every month sir or mam what is our fault if he doesn't given anybody recipet we don't know cable operator we only know fast way cable. This kind of operator will do anything they want. Please help us as soon...
Complaint comments  Read comments Complaint category Satellite, Cable DTH TV

FastWay Transmission — Unethical behaviour, poor customer care service and faulty setup box

 Sashikant1234 on Jun 13, 2016
I have fastway connection from past 2 years. My box was faulty 1.5 months ago.

I have contacted customer care several time under compliant number 3089153, instead of providing any resolution they told me to contact local operator. I contacted local operator (at 9646687018 and 9646687025), they told me now i have to again pay (600 rs) for setup box and they will give me old repaired box. Then i again contacted customer care (9217092170), they told me you need not to pay for any setup box again and told me to contact again local operator. i called local operator again, then he said...
Complaint comments  Read comments Complaint category Satellite, Cable DTH TV

Fastway Transmission Pvt. Ltd. — Disconnection & refund problem with som cable

 Vikash187 on Jun 2, 2016
Dear sir,

It is for your kind information that i am facing problem with disconnection & getting refund of setup box by your cable operator som cable, pratap nagar. Ludhiana.

I am your existing customer holding white setup box mac add.18550f439ca8, from a long time.

Now i am facing sony tv not running in evening from last one and half month. And noted complaint for the same many times to the cable operated and fastway customer care no. 9217092170 both. But yet not resolved. From last 15 days many channels like zee, &tc, &picture, zee news etc are not...
Complaint comments  Read comments Complaint category Satellite, Cable DTH TV

FastWay Transmission — Set top box burnt

 aggarwal07lawyer@gmail.com on Jun 1, 2016
Sir,
My nephew himesh goyal (Mobile no.94172-31808) r/o g/6/15 st. No. 11 bal singh nagar ludhiana has got installed fastway cable connection by paying rs. 1560/- to verma cable operator, bal singh nagar, ludhiana (Mobile no. 97790-69671) a month ago. But on 28-5-2016, the set top box has burnt as himesh goyal had made complaint through call to telephone no. 92170-92170 in this regard. The cable operator took away burnt set top box but he is not installed new set top box till date. When himesh goyal asked to cable operator to install set top box again then he asked and rudely speaking that...
Complaint comments  Read comments Complaint category Other

FastWay Transmission — Zee channel not being telecast

 Mahesh k prabhakar on May 30, 2016
Some of the channels like zee tv zee cinema zee classic zee cafe zee studio zee news are not running as your company is saying that according to TRAI regulation rates have increased but they did not tell me what were the rates before should not that amount be reduced from my monthly bill because as per TRAI regulation firstly you must give 15 days notice before stoping telecast of particular channel i didnt recieve any secondly if particular channels become unavailable the the cable operator must provide alternative channels as per trai website
Even company customer care no 9217092170 is...
Complaint comments  Read comments Complaint category Satellite, Cable DTH TV

FastWay Transmission — Against bad cable service

 ramanbajaj on Apr 29, 2016
Sir, I am Pawan Kumar from V.p.o - pakka kale Wala teh - jalalabad(w) disit - fazilka punjab. 152024. Smart card ID - 02078266553-1. Sir, hamara cable connection 1 month me 12 din band rehta hai . Jab ham paise 1 month ke pure dete hai fir aisa kyu hai. Aap ke local operator bhi hamari baat nahi sunte.jab bhi onka phone lagao kabi band ata hai aur kabhi wo call pick hi nahi karte. Hamari is problem ka jaldi solution nikalo...
Complaint comments  Read comments [2]Complaint category Other

FastWay Transmission — Refusal to provide cable connection

 L.S.Channi Channi Boy on Mar 20, 2016
I, Lovepreet Singh S/O Sukhchain Singh, Govt sector bank employee, R/o :-Bargari, Dist:-Faridkot, Punjab, visited thrice to our area cable service provider to get cable connection. But each time he refused saying that your house is too far away, although my house is at a distance of only 300 mts..Kindly take strict action against him as soon as possible...
Complaint comments  Read comments [2]Complaint category Satellite, Cable DTH TV

FastWay Transmission — Complaint about the services

 Garry Sohal on Mar 14, 2016
Hi, i have fastway connect at my home from last many years, from last year i am facing a problem of there services, they took money but set up box always out of order we complaint and got resolution after a month or a quater, even i wrote many emails but no resolution, i have all the bills, copy of the emails
now help me...

Thanks
8826834555...
Complaint comments  Read comments [3]Complaint category Telecommunications

FastWay Transmission — All channels don't work

 Gagan1229 on Mar 13, 2016
I reside in rail vihar mdc 4 panchkula. I has many times that some of major channels like star plus, colors dont work. If we ask the operator about the same they say u need to change the wire. But once we complained online and it started working smoothly after that. Now also some channels are not working since last week. Kindly enquire into it....
Complaint comments  Read comments Complaint category Entertainment and Recreation

Fast Way Cable — Misbehave

 Ajay1982 on Mar 10, 2016
Dear Sir,
I am Ajay Chauhan residing at Shimla. I called at fast way office Shimla reharding new connection on 05-03-2015 and I am taking followup regarding that on daily basis. I was informed from office that the employee who covers (Chalaunti) the area is not reachable and I also took his number and called him many times. After so many reminders today Mr. Brijmohan came here and said that he was on leave and this area didnot comes under him. I informed the same to office and said that I'll complaint regarding it. Then Mr. Brijmohan took his belongings and went from here saying "aap complaint...
Complaint comments  Read comments [2]Complaint category Satellite, Cable DTH TV

FastWay Transmission — Fastway set up box not working

 amansachdeva1505@gmail.com on Feb 27, 2016
Dear sir
i have fastway setup box and this is not working a eror code show 109 on tv screen and i complained 4 days ago on customer care number of this company (9217092170) they told me not my complaint and forward to cable operator but after 4 days they are not responding please take any action and resolve this problem....
Complaint comments  Read comments Complaint category Utility Services

FastWay Transmission — 104 signal not found

 aggarwal07lawyer@gmail.com on Feb 6, 2016
I am consumer of Fastway cable vide CRN no. 129051 and set top box no. 38C85C78ED09 in the name of Nirmal Kumar, Haibowal Kalan, Ludhiana. The channels are not working since long back as shown “104 signal not found”. This is deficiency in service and it is unfair trade practice. Please take legal action...
Complaint comments  Read comments Complaint category Other

FastWay Transmission — Showing error e-103 on television

 brij mohan choudhary on Dec 16, 2015
No any channel comes on television . After select any channel showing error on TV is E-103. Already two three times occurred problem while started TV on. Please check and do needful....
Complaint comments  Read comments Complaint category Appliances

FastWay Transmission — Over charging

 varun kumar17 on Dec 12, 2015
I am resident of #1763 sector 32-A chandigarh road ludhiana, remote of set of box is not working since last month we have lodged several complaints but is not yet provided to us, we have asked our area operator for this he is charging 200 ruppees against 100 which is the cost of the remote when i talked about this to him he brazenly said we do like wise if you want to you can other wise get it from somewhere else, i want a strict action against him....
Complaint comments  Read comments Complaint category Satellite, Cable DTH TV

Fastway — Faulty box given 3 times

 Veneet Vinny on Dec 1, 2015
I have fastway connection from 5 years. My box was faulty 3 months ago . I visited the office, the executive gave there box which worked for a week after that was again faulty, then again my father visited office and they gave another box. Surprisingly i came home and installed box and it did not work, next day i went to office again and they said they forgot to upgrade the audio software, after waiting there for 1 hour they gave me another used box which was looking quite worn out and it is now giving problem again..In between 1 month ago they disconnected my other connection and then i again have...
Complaint comments  Read comments Complaint category TVs

FastWay Transmission — Set top box not operating

 Kshitiz Jindal on Nov 23, 2015
I am a uswr of fastway set top box, but past few days my set top box is not working nd the reason the fastway operator are giving is thT i have not done the payment . i have the proof that the payment was done nd received by their local operator . despite contacting thwm for past 6 days they juct give me a diff complaint no. Each day nd i have not got any response. Plz help...
Complaint comments  Read comments Complaint category Satellite, Cable DTH TV

FastWay Transmission — Extreme low quality of channels

 kashikakhemka aka kash on Nov 23, 2015
Payment is being made but some channels are not available .some are completely blurred n some stops n what not else...n it is unknown wheather it is a problem from centre or in oir set box ...we rely fastway n want our request to be met immediately......
Complaint comments  Read comments Complaint category Satellite, Cable DTH TV

FastWay Transmission — Error 104 - no signal

 jasmer singh on Nov 13, 2015
Dear Sir/Mam,

I have been customer of Fastway Transmission service from last 5 years.
I have been facing signal issue from last 7 days and I raise a complaint ticket 2275345 on dated 9th November 2015 but till date there is no responce from the Service Provider.
Besides, many call they are not bothered at all to resolve the said issue.

Regards,
Parvinder Singh
Mob: 9914821010
Address: H.No. 547, Sec-2, Mundi Kharar, Dist. Mohali...
Complaint comments  Read comments [1]Complaint category Entertainment and Recreation

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