FastWay Transmission Customer Care
Fastway Transmission Pvt. Ltd.
Customer satisfaction rating: 1%
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206
COMPLAINTS

FastWay Transmission Customer Care

Fastway Transmission Pvt. Ltd.

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Address
Lajjya Tower, Sham Nagar
Ludhiana
Ludhiana District
Punjab
India - 141002
Landmarks:Near E.P.F. Building

Customer Care Phone Numbers and Contacts

Toll-free:
Toll-free:
37
15

Phone:
Phone:
+91 92 1709 2170
[Customer Care]
19
14
+91 16 1468 4108
[Nodal Officer]
3
4

Additional info
Customer satisfaction rating
1%
Complaints
206
Responses
4
Resolved
2
Bad news - Even though we've managed to contact the company, they're quite slow at resolving complaints.

Working hours
Mon12:00 am - 12:00 am
Tue12:00 am - 12:00 am
Wed12:00 am - 12:00 am
Thu12:00 am - 12:00 am
Fri12:00 am - 12:00 am
Sat12:00 am - 12:00 am
Sun12:00 am - 12:00 am

FastWay Transmission related photos (15)

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FastWay Transmission Customer Care related pictures (15)

FastWay Transmission Complaints & Reviews

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FastWay Transmission — Zee channel not being telecast

 Mahesh k prabhakar on May 30, 2016
Some of the channels like zee tv zee cinema zee classic zee cafe zee studio zee news are not running as your company is saying that according to TRAI regulation rates have increased but they did not tell me what were the rates before should not that amount be reduced from my monthly bill because as per TRAI regulation firstly you must give 15 days notice before stoping telecast of particular channel i didnt recieve any secondly if particular channels become unavailable the the cable operator must provide alternative channels as per trai website
Even company customer care no 9217092170 is...
Complaint comments  Read comments Complaint category Satellite, Cable DTH TV

FastWay Transmission — Against bad cable service

 ramanbajaj on Apr 29, 2016
Sir, I am Pawan Kumar from V.p.o - pakka kale Wala teh - jalalabad(w) disit - fazilka punjab. 152024. Smart card ID - 02078266553-1. Sir, hamara cable connection 1 month me 12 din band rehta hai . Jab ham paise 1 month ke pure dete hai fir aisa kyu hai. Aap ke local operator bhi hamari baat nahi sunte.jab bhi onka phone lagao kabi band ata hai aur kabhi wo call pick hi nahi karte. Hamari is problem ka jaldi solution nikalo...
Complaint comments  Read comments [1]Complaint category Other

FastWay Transmission — Refusal to provide cable connection

 L.S.Channi Channi Boy on Mar 20, 2016
I, Lovepreet Singh S/O Sukhchain Singh, Govt sector bank employee, R/o :-Bargari, Dist:-Faridkot, Punjab, visited thrice to our area cable service provider to get cable connection. But each time he refused saying that your house is too far away, although my house is at a distance of only 300 mts..Kindly take strict action against him as soon as possible...
Complaint comments  Read comments [1]Complaint category Satellite, Cable DTH TV

FastWay Transmission — Complaint about the services

 Garry Sohal on Mar 14, 2016
Hi, i have fastway connect at my home from last many years, from last year i am facing a problem of there services, they took money but set up box always out of order we complaint and got resolution after a month or a quater, even i wrote many emails but no resolution, i have all the bills, copy of the emails
now help me...

Thanks
8826834555...
Complaint comments  Read comments [3]Complaint category Telecommunications

FastWay Transmission — All channels don't work

 Gagan1229 on Mar 13, 2016
I reside in rail vihar mdc 4 panchkula. I has many times that some of major channels like star plus, colors dont work. If we ask the operator about the same they say u need to change the wire. But once we complained online and it started working smoothly after that. Now also some channels are not working since last week. Kindly enquire into it....
Complaint comments  Read comments Complaint category Entertainment and Recreation

Fast Way Cable — Misbehave

 Ajay1982 on Mar 10, 2016
Dear Sir,
I am Ajay Chauhan residing at Shimla. I called at fast way office Shimla reharding new connection on 05-03-2015 and I am taking followup regarding that on daily basis. I was informed from office that the employee who covers (Chalaunti) the area is not reachable and I also took his number and called him many times. After so many reminders today Mr. Brijmohan came here and said that he was on leave and this area didnot comes under him. I informed the same to office and said that I'll complaint regarding it. Then Mr. Brijmohan took his belongings and went from here saying "aap complaint...
Complaint comments  Read comments [1]Complaint category Satellite, Cable DTH TV

FastWay Transmission — Fastway set up box not working

 amansachdeva1505@gmail.com on Feb 27, 2016
Dear sir
i have fastway setup box and this is not working a eror code show 109 on tv screen and i complained 4 days ago on customer care number of this company (9217092170) they told me not my complaint and forward to cable operator but after 4 days they are not responding please take any action and resolve this problem....
Complaint comments  Read comments Complaint category Utility Services

FastWay Transmission — 104 signal not found

 aggarwal07lawyer@gmail.com on Feb 6, 2016
I am consumer of Fastway cable vide CRN no. 129051 and set top box no. 38C85C78ED09 in the name of Nirmal Kumar, Haibowal Kalan, Ludhiana. The channels are not working since long back as shown “104 signal not found”. This is deficiency in service and it is unfair trade practice. Please take legal action...
Complaint comments  Read comments Complaint category Other

FastWay Transmission — Showing error e-103 on television

 brij mohan choudhary on Dec 16, 2015
No any channel comes on television . After select any channel showing error on TV is E-103. Already two three times occurred problem while started TV on. Please check and do needful....
Complaint comments  Read comments Complaint category Appliances

FastWay Transmission — Over charging

 varun kumar17 on Dec 12, 2015
I am resident of #1763 sector 32-A chandigarh road ludhiana, remote of set of box is not working since last month we have lodged several complaints but is not yet provided to us, we have asked our area operator for this he is charging 200 ruppees against 100 which is the cost of the remote when i talked about this to him he brazenly said we do like wise if you want to you can other wise get it from somewhere else, i want a strict action against him....
Complaint comments  Read comments Complaint category Satellite, Cable DTH TV

Fastway — Faulty box given 3 times

 Veneet Vinny on Dec 1, 2015
I have fastway connection from 5 years. My box was faulty 3 months ago . I visited the office, the executive gave there box which worked for a week after that was again faulty, then again my father visited office and they gave another box. Surprisingly i came home and installed box and it did not work, next day i went to office again and they said they forgot to upgrade the audio software, after waiting there for 1 hour they gave me another used box which was looking quite worn out and it is now giving problem again..In between 1 month ago they disconnected my other connection and then i again have...
Complaint comments  Read comments Complaint category TVs

FastWay Transmission — Set top box not operating

 Kshitiz Jindal on Nov 23, 2015
I am a uswr of fastway set top box, but past few days my set top box is not working nd the reason the fastway operator are giving is thT i have not done the payment . i have the proof that the payment was done nd received by their local operator . despite contacting thwm for past 6 days they juct give me a diff complaint no. Each day nd i have not got any response. Plz help...
Complaint comments  Read comments Complaint category Satellite, Cable DTH TV

FastWay Transmission — Extreme low quality of channels

 kashikakhemka aka kash on Nov 23, 2015
Payment is being made but some channels are not available .some are completely blurred n some stops n what not else...n it is unknown wheather it is a problem from centre or in oir set box ...we rely fastway n want our request to be met immediately......
Complaint comments  Read comments Complaint category Satellite, Cable DTH TV

FastWay Transmission — Error 104 - no signal

 jasmer singh on Nov 13, 2015
Dear Sir/Mam,

I have been customer of Fastway Transmission service from last 5 years.
I have been facing signal issue from last 7 days and I raise a complaint ticket 2275345 on dated 9th November 2015 but till date there is no responce from the Service Provider.
Besides, many call they are not bothered at all to resolve the said issue.

Regards,
Parvinder Singh
Mob: 9914821010
Address: H.No. 547, Sec-2, Mundi Kharar, Dist. Mohali...
Complaint comments  Read comments Complaint category Entertainment and Recreation

Fastway Cable Services — New cable connection request not addressed

 shatrughan22 on Nov 12, 2015
Date: 2nd Nov'15
Request: for new Digital cable connection.
Address: House no. 140; Shiva Encave, Zirakpur, Dist. Mohali, Punjab.
Reason: Till date 11th Nov'15. no one has has attended the request for new cable connection, a representative came on 07th Nov'15 told he is just getting new set top box & connection would be functional EOD again on 09th Nov'15 he came saying he just getting cable wires to install connection but again he doesn't turned around & installed till date 12th Nov'15 cable has connection has not been address...
Complaint comments  Read comments [1]Complaint category Satellite, Cable DTH TV

Fastway Transmission Pvt. ltd Punjab — Cable not working after payment and many complaints

 Harassed by SBP on Nov 10, 2015
Fastway Transmission Pvt. ltd. most worst cable notwork in Punjab. As per some people this is owned by Badal family but I am not sure. They are not proving service which they have to. Customer service is worst totally pathetic. My cable connection is not working from last 15 days. Daily I am calling and sending email to fix this but they are not able to fix this. Local cable operator collection money a month back but TV is showing Non - Payment message. I would like to request people to disconnect Fastway cable and switch to any DTH. Complaint numbers: 2236208 - 29 OCT 2015 2239252...
Complaint comments  Read comments [2]Complaint category Satellite, Cable DTH TV

Fastway — Non working of set box

 Gurdeep Singh Gill on Oct 30, 2015
I m using fastway cable from last many years, but now my HD setbox
Is not working . I complained to the oprater his men taken away my box last week neither they hv repaired it nor replaced it . so many time I phoned them but no result of it just laughing and making fun of every thing
Is this a new slavery for us here . it is jungle Raj . No body listen no body cara where v should go ???...
Complaint comments  Read comments Complaint category Satellite, Cable DTH TV

Fast Way Haryana — No customer Service

 rishabh_chaudhary05 on Oct 19, 2015
No customer service provided since last one week, complaint also registered with them and the complaint number is 2174542. Customer care also disconnecting the call and operator not picking up the calls. Since, one week no resolution to complaint # 2174542. Customer care people are also misbehaving on calls. Please address the issue ASAP....
Complaint comments  Read comments Complaint category Satellite, Cable DTH TV

Fastway — About extra charges and fake receipt

 Jackrao on Oct 17, 2015
Fast way agent charges me extra amount.my package is 265(gold) but he gives me silver package and charges me Rs 300 per month against Rs 265 and he give recipt without recipt number. My mac adress is 08803930fff6. My address-Cheema bagh colony near pax school, Sanour road, patiala Pin-140001...
Complaint comments  Read comments Complaint category Satellite, Cable DTH TV

Fastway — Non payment of bill

 Mr_shikhari on Oct 16, 2015
Respected Sir, myself inderpreet singh I am using fastway cable operater.my cable operator takes monthly rent of 300.which is actually 265 and he not paying bill to anyone in the town.i went to local police they said to me.to cut the connection..i am sending the cards he use to collect money..please take a serious action because its the theft of income tax and damage to my country....
Complaint comments  Read comments Complaint category Satellite, Cable DTH TV

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