FastWay Transmission Customer Care
Fastway Transmission Pvt. Ltd.
Customer satisfaction rating: 1%
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225
COMPLAINTS

FastWay Transmission Customer Care

Fastway Transmission Pvt. Ltd.

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Address
Lajjya Tower, Sham Nagar
Ludhiana
Ludhiana District
Punjab
India - 141002
Landmarks:Near E.P.F. Building

Customer Care Phone Numbers and Contacts

Toll-free:
Toll-free:
56
28

Phone:
Phone:
+91 92 1709 2170
[Customer Care]
29
24
+91 16 1468 4108
[Nodal Officer]
7
17

Additional info
Customer satisfaction rating
1%
Complaints
225
Pending
4
Resolved
2
Bad news - Even though we've managed to contact the company, they're quite slow at resolving complaints.

Working hours
Mon12:00 am - 12:00 am
Tue12:00 am - 12:00 am
Wed12:00 am - 12:00 am
Thu12:00 am - 12:00 am
Fri12:00 am - 12:00 am
Sat12:00 am - 12:00 am
Sun12:00 am - 12:00 am

FastWay Transmission related photos (18)

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FastWay Transmission Customer Care related pictures (18)

FastWay Transmission Complaints & Reviews

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FastWay Transmission — HD CHANNELS urgently

 rahulnasr1 on Dec 8, 2016
Zee bangla HD, zee marathi HD, miniplex HD, Da Vinci learning HD, news x HD, Gemini HD, baby TV HD, mazhavil manorama HD, ktv HD, sun HD, sun music HD, etv HD, France 24 HD, local Punjabi HD channels started kyon ni karde fastway waliyo bhut slow aa network slowway cable network rakh lo naam ih channels start Karo jaldi baby TV HD sab network te chal riha aa Star waliya tuhada fastway Da hi band kita daso nale discovery HD channel and national geography HD channels Hindi audio ch v Karo sare dth te Hindi audio available aa fer tuhade kol kyon ni aa...
Complaint comments  Read comments Complaint category Other

FastWay Transmission — Error 109

 jaspalsingh jassi on Nov 3, 2016
Dear Sir
I m jaspal Singh s/o s.avatar singh h.no.763 w.no.18.near happy modal school moga . actually I had already payment done last month 11/10/2016.now toady is 3/11/2016 .fast way cable opreter today come from my home for cable fee.but unfortunately to I have not at home .so today not pay the cable fee . But suddenly cable connection is lost and error is shown 109. I contacted with customers care but they not give any satisfied answer. TODAY just 3/11/2016 I had just paid fee .but now why cable connection lost after 20 days...
Complaint comments  Read comments Complaint category Satellite, Cable DTH TV

FastWay Transmission — Regarding Complaint no- 3535356 registered with Fastway

 @Megha on Oct 22, 2016
I registered complaint on Aug28 against monthly overpriced charges.

I am having one gold pack and additional silver that amounts to Rs435 as per the company but the cable operator has been taking Rs540 amount from more than a year.

I have shared receipts of the monthly payments, discussed the issues on call/mails, have a mail chain going on from aug28, fastway representatives agreed that I am being overcharged, they have given me on the mail that overcharged prices will be refunded.

Inspite of all this, the cable operator is saying that I am taking connection...
Complaint comments  Read comments Complaint category TVs

Fastway Cable Ludhiana — Customer care service

 harjinder singh 31 on Oct 21, 2016
Company does not provide a system about customer 's satisfaction against emploies of customer care, service, a feedback must against
Employes try to time waste and does not understand the customer pay the amount of call also
Customer care no 9217092170 should be free, they have no record about when customer tells about his Costmer I'd number they says about no record...
Complaint comments  Read comments Complaint category Satellite, Cable DTH TV

FastWay Transmission — Bad service

 vrnchawla on Oct 19, 2016
After requesting many times, for new connection of fast way, Its being 25 days now there is no response till now .we have visited there office several times but still no one visited my house.we already have one connection at home REALLY FED UP OF BAD SERVICE... EXPECTING AN ACTIVE SOLUTION RIGHT AWAY.

varun chawla house no 1035 / sec 7 kurukshetra, haryana pin code 136118

your prompt response will be appreciated...
Complaint comments  Read comments Complaint category Satellite, Cable DTH TV

FastWay Transmission — Related bill

 Faqir chand gupta on Oct 7, 2016
Respected sir, plz noted my complaint against cable operator.he is very rude and not giving any receipt and bill.please take action immediately.he is not good and not giving good service.he is not good for fastway operator .I will change the set top box and handle the tata sky .i request you please change the operator otherwise I go to consumer court plaese take some action against cable operator....
Complaint comments  Read comments Complaint category Other

FastWay Transmission — Signal not found all the time

 Surinder Singh 09 on Sep 11, 2016
I switched to this service from a DTH service just to get more channels and im satisfied with the range of channels on fastway...but from past few months its gone horrible ...THE "104-SIGNAL NOT FOUND" IS COMING ALL THE TIME when i switch on tv. The cable broadcasts only for a few hours (4-5 hrs) a day. I contacted customer service many times to resolve the problem but all they do is assuring me that they will resolve it in few hours and send me a message with complaint number and then nothing happens ...first time i complained about it was 3 months ago but the problem still continues...my last...
Complaint comments  Read comments Complaint category Satellite, Cable DTH TV

FastWay Transmission — Channel not available

 Caring Heart Deep on Aug 20, 2016
Hello i just wanna say that, toonami india channel showing on all dth like tata, videocon, airtel and siti cable also on siti cable and kids demanding ist this type of channel, so my suggestion is plz make available this channel on ur fw cable set top box thanks......
Complaint comments  Read comments Complaint category Satellite, Cable DTH TV

FastWay Transmission — No channel is working from last month (set top box number is fcbffgkkg)

 Sunny.12 on Aug 15, 2016
Greetings for the day,

We have called many times to cable operator and we have got zero response from cable operator. We are facing this issue from last month and we cannot tolerate this so long.

We request you to please take some serious action on it or get it run asap, because it's an serious issue and we cannot endure this for so long.

Regards,...
Complaint comments  Read comments [2]Complaint category Satellite, Cable DTH TV

FastWay Transmission — Installation problem

 anita 123 on Aug 10, 2016
Sir,
I am resident of house no.656, sector 43-a, chandigarh. I have put in a request at customer care no. 9217092170 regarding new connection of set top box and installation of the same around 15 days back. Some shailender, an installation executive called me from his mobile no. 8054009908 on 26 july 2016 regarding the same. He took an appointment from me for 27 july 2016 (5.30 p. M.) for installing the set top box connection at my residence. On 27 july 2016, he didnot turn up. I called him up to know the reason of not coming, also when will he install the connection. He didnot pick up the...
Complaint comments  Read comments [1]Complaint category Satellite, Cable DTH TV

FastWay Transmission — Getting 109 error from last 15 days

 Shankey Gulati on Aug 6, 2016
Hello.

109 Error

VC No. - 02078194677-5
Chip Id - 00572768803

I have getting error 109 from last 3 weeks.

operator starts some time in middle of this complaint but its working only of maximum half an hour. i don't what i have to do for this. even i called customer care many time. Last customer care told me that you have a call in next 10-15 mins from my senior. and I am waiting it. but i haven't any from from there.

Please take a meaningful action against it.

Regards
Shankey...
Complaint comments  Read comments [1]Complaint category Satellite, Cable DTH TV

FastWay Transmission — Channel unauthorized

 Măņįšh ŤåńWãř on Jul 30, 2016
Plz do any solution of my problem. I do many complaint but no one solution for problem. My complaint no is 3327704.
My mac address is 0880393547b8.
Plz start ten sports chanels on my set top box....
Complaint comments  Read comments [1]Complaint category TVs

Fastway — 104 signal not found

 gurbaj on Jul 29, 2016
Respected sir,
I gurbaj singh s/o gurcharan singh r/o anad nagar st.16 near dasmesh global school, (Singh nagar st. No.3) faridkot road, kotkapura-151204 (Pb.). My complaint no. Is 3365186 and crn-3512245.
Signal not found - error 104

After this complaint cable work only 3-4 days and now this prblm again form 5 days by error 104- signal not found


Dear sir/madam
I want to bring in your kind notice that my cable tv is not working since last 15 days. I have filed many complaints in your cable operator office having contact no. 98725-23982,...
Complaint comments  Read comments Complaint category Entertainment and Recreation

Fastway — Proper service not avaiable by distibutor

 gurbaj on Jul 20, 2016
Respected sir,
I gurbaj singh s/o gurcharan singh r/o anad nagar st.16 near dasmesh global school, (singh nagar st. no.3) faridkot road, kotkapura-151204 (pb.). my complaint no. is 3365186 and crn-3512245.
Signal not found - error 104
Dear sir/madam
I want to bring in your kind notice that my cable tv is not working since last 15 days. i have filed many complaints in your cable operator office having contact no. 98725-23982, but i have found no solution yet. one of my complaint no. is 3365186. cable operator also ignored several of my complaints usually 10 in day. and...
Complaint comments  Read comments Complaint category Entertainment and Recreation

FastWay Transmission — Set top box

 Zoyz on Jun 20, 2016
Respected Sir/Madam
I'm Bittu S/O Sh.Riaz ul haq, H.No.MCB/Z/8/04373, ST.NO.5, BALRAJ NAGAR Near Baba Deep Singh Nagar, Bathinda, Punjsb 151000 Contact. No 09988504441..
Im consumer of Fast way Cable transmission Private Limited.
मैंने 2 साल पहले fast way ka new set top box connection लिया था। हमारे घर में यह second set top box connection है।
लोकिन मुझसे charge Rs. 270 ही लिया जा रहा है
इस लिये मैं set top box हमेशा के...
Complaint comments  Read comments Complaint category Satellite, Cable DTH TV

FastWay Transmission — Cable operator harshing his customers

 Malhisingh on Jun 13, 2016
Hello there i have fast way cable more than ten years but somehow zee was disconnected their chanel according to payment. Last week i ask fast way to activate my few chanel of zee tv. Just because of this my cable operator kaka cable get hyper that why we called to customers care for that. Since last friday he discount my cable for that he didn't receive money from us but we paid him advance every month sir or mam what is our fault if he doesn't given anybody recipet we don't know cable operator we only know fast way cable. This kind of operator will do anything they want. Please help us as soon...
Complaint comments  Read comments Complaint category Satellite, Cable DTH TV

FastWay Transmission — Unethical behaviour, poor customer care service and faulty setup box

 Sashikant1234 on Jun 13, 2016
I have fastway connection from past 2 years. My box was faulty 1.5 months ago.

I have contacted customer care several time under compliant number 3089153, instead of providing any resolution they told me to contact local operator. I contacted local operator (at 9646687018 and 9646687025), they told me now i have to again pay (600 rs) for setup box and they will give me old repaired box. Then i again contacted customer care (9217092170), they told me you need not to pay for any setup box again and told me to contact again local operator. i called local operator again, then he said...
Complaint comments  Read comments Complaint category Satellite, Cable DTH TV

Fastway Transmission Pvt. Ltd. — Disconnection & refund problem with som cable

 Vikash187 on Jun 2, 2016
Dear sir,

It is for your kind information that i am facing problem with disconnection & getting refund of setup box by your cable operator som cable, pratap nagar. Ludhiana.

I am your existing customer holding white setup box mac add.18550f439ca8, from a long time.

Now i am facing sony tv not running in evening from last one and half month. And noted complaint for the same many times to the cable operated and fastway customer care no. 9217092170 both. But yet not resolved. From last 15 days many channels like zee, &tc, &picture, zee news etc are not...
Complaint comments  Read comments Complaint category Satellite, Cable DTH TV

FastWay Transmission — Set top box burnt

 aggar17 on Jun 1, 2016
Sir,
My nephew himesh goyal (Mobile no.94172-31808) r/o g/6/15 st. No. 11 bal singh nagar ludhiana has got installed fastway cable connection by paying rs. 1560/- to verma cable operator, bal singh nagar, ludhiana (Mobile no. 97790-69671) a month ago. But on 28-5-2016, the set top box has burnt as himesh goyal had made complaint through call to telephone no. 92170-92170 in this regard. The cable operator took away burnt set top box but he is not installed new set top box till date. When himesh goyal asked to cable operator to install set top box again then he asked and rudely speaking that...
Complaint comments  Read comments Complaint category Other

FastWay Transmission — Zee channel not being telecast

 Mahesh k prabhakar on May 30, 2016
Some of the channels like zee tv zee cinema zee classic zee cafe zee studio zee news are not running as your company is saying that according to TRAI regulation rates have increased but they did not tell me what were the rates before should not that amount be reduced from my monthly bill because as per TRAI regulation firstly you must give 15 days notice before stoping telecast of particular channel i didnt recieve any secondly if particular channels become unavailable the the cable operator must provide alternative channels as per trai website
Even company customer care no 9217092170 is...
Complaint comments  Read comments Complaint category Satellite, Cable DTH TV

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