Fastway Transmission Customer Care

Fastway Transmission Customer Care

Fastway Transmission Pvt. Ltd.

Lajjya Tower, Sham Nagar
Ludhiana
Ludhiana District
Punjab
India - 141002
Landmarks:Near E.P.F. Building

Customer Care Phone Numbers and Contacts

Tollfree:
1800 102 6602
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17
6
Phone:
+91 92 1709 2170
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10
6
+91 16 1430 0000
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7
5
Work days:
Mon12:00 am - 12:00 am
Tue12:00 am - 12:00 am
Wed12:00 am - 12:00 am
Thu12:00 am - 12:00 am
Fri12:00 am - 12:00 am
Sat12:00 am - 12:00 am
Sun12:00 am - 12:00 am
Satisfactory Rating
1%
Complaints
187
Responses
4
Resolved
2
Bad news - Even though we've managed to contact the company, they're quite slow at resolving complaints.
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Fastway Transmission related photos (14)

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Fastway Transmission Customer Care related pictures (14)

Fastway Transmission Complaints & Reviews

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Fastway Transmission — 104 signal not found

 aggarwal07lawyer@gmail.com on Feb 6, 2016
I am consumer of Fastway cable vide CRN no. 129051 and set top box no. 38C85C78ED09 in the name of Nirmal Kumar, Haibowal Kalan, Ludhiana. The channels are not working since long back as shown “104 signal not found”. This is deficiency in service and it is unfair trade practice. Please take legal action...
Complaint comments  Read comments Complaint category Other

Fastway Transmission — Showing error e-103 on television

 brij mohan choudhary on Dec 16, 2015
No any channel comes on television . After select any channel showing error on TV is E-103. Already two three times occurred problem while started TV on. Please check and do needful....
Complaint comments  Read comments Complaint category Appliances

Fastway Transmission — Over charging

 varun kumar17 on Dec 12, 2015
I am resident of #1763 sector 32-A chandigarh road ludhiana, remote of set of box is not working since last month we have lodged several complaints but is not yet provided to us, we have asked our area operator for this he is charging 200 ruppees against 100 which is the cost of the remote when i talked about this to him he brazenly said we do like wise if you want to you can other wise get it from somewhere else, i want a strict action against him....
Complaint comments  Read comments Complaint category Satellite, Cable DTH TV

Fastway — Faulty box given 3 times

 Veneet Vinny on Dec 1, 2015
I have fastway connection from 5 years. My box was faulty 3 months ago . I visited the office, the executive gave there box which worked for a week after that was again faulty, then again my father visited office and they gave another box. Surprisingly i came home and installed box and it did not work, next day i went to office again and they said they forgot to upgrade the audio software, after waiting there for 1 hour they gave me another used box which was looking quite worn out and it is now giving problem again..In between 1 month ago they disconnected my other connection and then i again have...
Complaint comments  Read comments Complaint category TVs

Fastway Transmission — Set top box not operating

 Kshitiz Jindal on Nov 23, 2015
I am a uswr of fastway set top box, but past few days my set top box is not working nd the reason the fastway operator are giving is thT i have not done the payment . i have the proof that the payment was done nd received by their local operator . despite contacting thwm for past 6 days they juct give me a diff complaint no. Each day nd i have not got any response. Plz help...
Complaint comments  Read comments Complaint category Satellite, Cable DTH TV

Fastway Transmission — Extreme low quality of channels

 kashikakhemka aka kash on Nov 23, 2015
Payment is being made but some channels are not available .some are completely blurred n some stops n what not else...n it is unknown wheather it is a problem from centre or in oir set box ...we rely fastway n want our request to be met immediately......
Complaint comments  Read comments Complaint category Satellite, Cable DTH TV

Fastway Transmission — Error 104 - no signal

 jasmer singh on Nov 13, 2015
Dear Sir/Mam,

I have been customer of Fastway Transmission service from last 5 years.
I have been facing signal issue from last 7 days and I raise a complaint ticket 2275345 on dated 9th November 2015 but till date there is no responce from the Service Provider.
Besides, many call they are not bothered at all to resolve the said issue.

Regards,
Parvinder Singh
Mob: 9914821010
Address: H.No. 547, Sec-2, Mundi Kharar, Dist. Mohali...
Complaint comments  Read comments Complaint category Entertainment and Recreation

Fastway Transmission Pvt. ltd Punjab — Cable not working after payment and many complaints

 Harassed by SBP on Nov 10, 2015
Fastway Transmission Pvt. ltd. most worst cable notwork in Punjab. As per some people this is owned by Badal family but I am not sure. They are not proving service which they have to. Customer service is worst totally pathetic. My cable connection is not working from last 15 days. Daily I am calling and sending email to fix this but they are not able to fix this. Local cable operator collection money a month back but TV is showing Non - Payment message. I would like to request people to disconnect Fastway cable and switch to any DTH. Complaint numbers: 2236208 - 29 OCT 2015 2239252...
Complaint comments  Read comments [2]Complaint category Satellite, Cable DTH TV

Fastway — Non working of set box

 Gurdeep Singh Gill on Oct 30, 2015
I m using fastway cable from last many years, but now my HD setbox
Is not working . I complained to the oprater his men taken away my box last week neither they hv repaired it nor replaced it . so many time I phoned them but no result of it just laughing and making fun of every thing
Is this a new slavery for us here . it is jungle Raj . No body listen no body cara where v should go ???...
Complaint comments  Read comments Complaint category Satellite, Cable DTH TV

Fastway — About extra charges and fake receipt

 Jackrao on Oct 17, 2015
Fast way agent charges me extra amount.my package is 265(gold) but he gives me silver package and charges me Rs 300 per month against Rs 265 and he give recipt without recipt number. My mac adress is 08803930fff6. My address-Cheema bagh colony near pax school, Sanour road, patiala Pin-140001...
Complaint comments  Read comments Complaint category Satellite, Cable DTH TV

Fastway — Non payment of bill

 Mr_shikhari on Oct 16, 2015
Respected Sir, myself inderpreet singh I am using fastway cable operater.my cable operator takes monthly rent of 300.which is actually 265 and he not paying bill to anyone in the town.i went to local police they said to me.to cut the connection..i am sending the cards he use to collect money..please take a serious action because its the theft of income tax and damage to my country....
Complaint comments  Read comments Complaint category Satellite, Cable DTH TV

Fastway Cables — Overcharging by cable operator

 narinder dhir on Oct 10, 2015
I am residing in Sector 45 B Chandigarh. Our cable operator M/S Kumar Cables Chandigarh has charged Rs 680/-p.m. for the months of August and Sept 2015 for Gold pack with 2 add ons against 635/- as per company rates displayed on TV. Now for Oct 2015 they demand Rs 750/- p.m. without assigning any reason. I have also complained in the month of August 2015 for overcharging, for which no reply has been given by the company. This leads to believe that the company is not bothered to its customers and they have openely allowed to its operators to harrass its customers.
I request you to kindly...
Complaint comments  Read comments Complaint category Satellite, Cable DTH TV

Fastway — Complant of non submission of monthly instalment

 sarbjitji on Sep 25, 2015
Dear Sir/Madam, am sarbjit from ludhiana. My complant is regarding non submission of monthly instalment for the month of march, may and sep i did a complant last month dated 08.08.2015 for not running the channels propraly. the mandeep cable operator was come to me n resolve the complant but in this month operator cut my connection when i ask him the reason they ans me that your last year instalment is still pending. Now my question is that if i was not paid the instalment regularly last year then why you was not disconnect my cable connection last year at the time of non submission of...
Complaint comments  Read comments Complaint category Satellite, Cable DTH TV

Fastway — Fastway Set box not activated error 109

 er.bhinderbadra@gmail.com on Aug 25, 2015
I am use the fastway black set box. the box buy from sangrur and activated to distt barnala. Before 2 complaints error 109 [plan not activated] from sangrur. But new complaint from distt - barnala. Please Fastway box activated with gold plan and plan charge and new document provide to local operator in few days. Fastway old information- Name- Simranjit singh, Vill- Ghabdan, Teh- Dhuri, Distt-Sangrur (148001) Fastway new address to activate information. Name- Bhalvinder singh, Vill- Badra, Teh-Tapa, Distt- Barnala (148105) Contact- 9815934630, 01679261342 Email-er.bhinderbadra@gmail.com Operator...
Complaint comments  Read comments Complaint category Satellite, Cable DTH TV

Fastway — Fastway black set box Message Error 109

 Er. Bhinder Bhullar Badra on Aug 24, 2015
I am use black set box but set top box channel not start message Error 109 { Plan Not activated} Please set box activate with gold plan within 24 hours. Set Box Information from proof picture Contact - 01679-261342 Email- er.bhinderbadra@gmail.com Thank You....
Complaint comments  Read comments Complaint category Satellite, Cable DTH TV

Fastway — Fastway set box not activated error 109

 Er. Bhinder Bhullar Badra on Aug 22, 2015
I am use the fastway black set top box . But set top box all channels message error 109 {Not plan activated} . Please set box activate with silver plan within 24 hours and payment provide to local operator. Set Top Box Information 1. Serial No.- 2011010060695 2. V.C. No- 020776250837 Simarnjit singh Vill- Ghabdan, Teh- Dhuri, Distt- Sangrur (148001) Thank You.....
Complaint comments  Read comments Complaint category Other

Fastway — Bad services and egoist cabelmen [Resolved]

 Aekam Ak on Aug 20, 2015
The main problem is the egoist cablemen. we complainted him that our stb is not properly working in may 2015, but he said their is a defect in wires so you should bring the wire from market and we will install it.then now in august 2015 he said that your stb is damaged and we will try to repair it but from last 12 days he is repairing our stb.so we decided to get the connection of airtel. we r satisfied with airtel .bit we want them to refund money with the cable charges of this month.the name of cableman is gagan and his head is vicky from shree mahadev cable network and ph no. is 9915753755...
Complaint comments  Read comments Complaint category Satellite, Cable DTH TV

Fastway — No service

 Parag Bagga on Aug 18, 2015
I am a fastway calbe user from mohali sector 67 from the last 3 months our cable operatof is harassing us we r not receiving clear picture.. when we call our operator either he will not pick or he will give anonmous reasons.. but he never forget to come at our house on day 1 of every month for payment.. please do something this harrassment has reached iTs peak we are not able to watch tv since 3 months.....
Complaint comments  Read comments Complaint category Electronics & Appliances

Fastway — Refund issue

 Gurdeep Singh Maan on Aug 17, 2015
We were using fastway service from last 3 yr but the local worker fastway is very bad we are already given a complaint in their office but they are not bother for any thing my contact no 9915785601 Office address tiwana cabal vpo jagri teshil payal Ludhiana already submit a compliant in their head office for refund but their is no response from their HO team totally poor service and pethtice service always cabal services barred....
Complaint comments  Read comments Complaint category Entertainment and Recreation

Fastway Transmissions Pvt. Ltd — Harassment from Operator End

 sandeep9269 on Jul 29, 2015
I am using the fastway connection from last 4 years. On dtd.14-07-15 my STB has stop working, not getting power ON. I have call my operator (Vij Cable-9814516024) for the problem. Then operator has come and take my STB with him. After so many calls, yesterday they have return me other box and charge rs.200/-. But That unit is also not getting power ON. Now operator is saying that your adaptor is faulty and asking rs.150/ for adaptort replacement. If adaptor is faulty then why they replace the STB . And if both the units are faulty then why they don't report at the same and replace the both units...
Complaint comments  Read comments Complaint category Satellite, Cable DTH TV

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