[Resolved]  Fastway — No power backup

Address:

Panchkula, Haryana

It seems that Panchkula sector 10 cable operator have no power backup in case of non availability of electricity. Talked to them many times, sometime they said that they have no power backup, sometime they said cable is closed from back but once electricity back, cable is also back. Many times signal is not proper. If in today's world of competition, how can the customer can retain with fastway if there operators are not providing basic neccesity of power backup so that cable can continue without interruption. If you want customer can retain and moves from other DTH to fastway then you must rectify customer's problem in max 1-2 days time. I am expecting the quick response of this mail. Thanks Vaibhav