Fastway — return of set top box security

Address:Ludhiana, Punjab

I Registered Complaint Yesterday but yet not received any Answer Till Today & my Complaint no. Is18062019w3556462.Without any reason cable operators disconnect the cable & not giving any information about rental amount of STB . For the last two months We havenot been using STB neither the cable operator comes or refunds STB security amount nor he tells Anything about set top box .It is requested to return security amount as early as possible.
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Since 15 may i have submitted a request to change my package to FW-Favourite and add channels Sony, Colors, star World and disney universal bouquet. but till now nothing has been done.

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