[Resolved]  Fastway — Some of the channels discontinued like Zee group channels, POGO,etc.

Address:

Chandigarh, Chandigarh

Zee channels were discontinued in September 2014 and when contacted the local contact person of Sector 46/A, Chandigarh, he informed that these channels have become paid channels and so we shall have to pay Rs. 30/- per connection which we agreed immediately. Therefore we paid Rs. 60/-for September in Oct 2014 along with with Rs. 60/- for Oct 2014. These channels along with some other channels again were switched off on 15/10/2014 and when we checked at customer care they informed that you have to switch to Platinum package we again agreed with immediate vide request no. 845942 n 845959 dated 16/10 but nothing did happen. We again contacted at [protected] they informed that since these channels we have to paid extra for every that we require which we also agreed vide no. 863090 dt 22/10 but nothing has happened and the channels required are still blocked. Mean while we also tried to contact your local contact person Mr. Mony of Sector 46/A, chandigarh who had collected Rs. 120/- along with normal monthly charges of Rs.620/- for Oct 2014 but he is not responding for obvious reasons. S L Munal # 112, Sector 46/A, Chandigarh [protected].