FastWay Transmission — company suspended my connection ([protected]) however executive collected the payment monthly

Address:277, street - 3, near sofa gadda factory, shaheed baba deep singh nagar, dugri, 141013

Hi,

I m a net plus broadband subscriber under account # [protected]. Company suspended my account with the comments that i did not pay the monthly rental however their executive was collecting the amount on monthly basis.
I have that receipt with me on which i paid the cash amount to the executive. Company suspended the account last month also however made it active after sending the receipt but they again suspended it last week and still in deactivated status. The main prob is the local operator collect the amount and dont update it in system.
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Dear Sir/Mam please complaint here against any internet service provider
Government website link => pgportal.gov.in

=> Click here to sign up => pgportal.gov.in

=> After Register Your Account and Login your Account

=> Lodge Public Grievance

=> click on I agree that my grievance does not fall in any of the above listed categories

=> Concerned authority of grievance

=> click on Central Government

=>select Ministry/Department => Telecommunication

=> Description

=> security code

=> submit
Not getting cable signal
Getting error 109 . .. problem facing from 18-sep .And cable operator not picked my call and message..it's too irritating .very poor service and operator..My address H.no - 52 gf floor Milk colony Dhanash sector 14 west Chandigarh..
Mob- [protected]

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