FastWay Transmission — not providing of option regarding channel subscription

Address:

Lajjya tower, near EPF building, sham nagar, ludhiana, Ludhiana, Punjab

In punjab cable operator (Fastway) is not giving the subscribers the options to select their own channels. The packs are selected by them without the information and consent of subscribers. On demanding the options, the representtive of the company says that the procedure to take options from subscribers has not started. We are chargws heavily and channels of our interests are also not being shown.