[Resolved] Fedbank Financial Services — Why my interest rate is changing by month to month once I get into app it showing another amount

[email protected]

Aug 16, 2021

Address:

Maharani

Dear Customer, You can pay interest of Rs. 434 for your Gold Loan A/c FEDGL[protected] through online mode. Click https://www.fedfina.com/quick-pay/ to pay before 11-AUG-21 to avoid levy of any charges. Please ignore if already paid. T&C apply Fedbank

Y this happening are you cheating us before I useto Pay only 350rs now it's being very high to 550 why???

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Oct 2, 2021

Complaint marked as Resolved

FedBank Financial Services customer support has been notified about the posted complaint.

Verified Support

Sep 01, 2021

FedBank Financial Services Customer Care's response Dear Sir/ Madam,

Loan Account Number- FEDGL[protected]

This is in reference to the captioned complaint posted for aforesaid loan account, we wish to inform you that necessary clarification has been provided to customer vide email dated September 01, 2021. Please find the attached copy of communication for your kind perusal.

We trust the above clarifies the position in the matter and request your good office to close the complaint in records.

Thanks & Regards,
Customer Care
Fedbank Financial Services Ltd.