Federal Bank — Amount not reflected

The amount was transferred to my account, but it was not reflected.
The payee has sent the receipt that shows the amount has been successfully transferred but it is not shown in my balance.
Kindly help me out.
I have attached the receipt, kindly find a solution to it.
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Hi,

We are sorry for your unpleasant experience. Please share your concern at [protected]@federalbank.co.in. Our team will get in touch with you to assist further.

-Amreen
Hi,

Thank you for connecting with Federal Bank.‎
We sincerely apologize for the inconvenience caused. We request you to kindly get in touch with our voice expert team from the below mentioned details or you can send an Email at [protected]@federalbank.co.in for further assistance.
Toll Free No: for customers calling from India
[protected]/[protected]

For Customers Calling from abroad
[protected]/[protected]

-Aftab

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