[Resolved]  Federal Bank — charges

Address:Navsari, Gujarat, 396321

I have closed my gold loan at federal bank for that i have deposited money and bank charge me, i have also requested to assistant manager shiv he replied that every charge we can't share to customer and at the time of deposit money i have asked for charges but he didn't inform me about that.
Also talked with customer care but no one is ready to help
Charge amount 720 rs cash handling charges
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May 24, 2018
Complaint marked as Resolved 
Federal Bank customer support has been notified about the posted complaint.
Apr 21, 2018
Updated by Vimal Harshadrai Vaidya
Federal Bank — charges

1 Review
Vimal Harshadrai Vaidya on Apr 21, 2018
Mark as Resolved

I have closed my gold Loan at federal bank for that I have deposited money and bank charge me, I have also requested to assistant manager shiv he replied that every charge we can't share to customer and at the time of deposit money I have asked for charges but he didn't inform me about that.
Also talked with customer care but no one is ready to help
Charge amount 720 Rs cash handling charges

Verified Support
Apr 23, 2018
Federal Bank Customer Care's response
Hi Vimal Harshadrai Vaidya,

We are sorry to hear about your experience. Your delight is very important to us. Kindly share your concern and contact details at [protected]@federalbank.co.in with your ticket number (7864) in the subject line so that our team can assist you.
May 03, 2018
Sweet Hart's response
Reduce in money in my account
Complaint comments 

Comments

Today make to transition in FedNet
Mobile recharge
But not getting money in my mobile reduce in money in my account

Federal Bank Customer Care's response, May 4, 2018
Verified Support
Hi Sir/Ma'am(Sweet Hart),

We are sorry to hear about your experience. Your delight is very important to us. Kindly share your concern and contact details at [email protected] with your ticket number (8326) in the subject line so that our team can assist you.
Federal bank AGM delaying the interview schedule and for that my works are pending these guy having no respect for others time and concern this guy not doing his job properly. We are giving our money and deposit in your bank because we trust you.

For this me and My 30 friends decided to cancel our federal bank NRI account from your banks
Federal Bank Customer Care's response, May 21, 2018
Verified Support
Hi Sir/Ma'am(Baijuvarghese),

We are sorry to hear about your experience. Your delight is very important to us. Kindly share your concern and contact details at [email protected] with your ticket number (9431) in the subject line so that our team can assist you.

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