[Resolved] Federal Bank — didnt get money from atm but deducted from account
A
ajil vellalloor
from Bidar, Karnataka
Address:
Thiruvananthapuram, Kerala, 695601
Website:
Federal bank
On 7th dec 2018 i tried to withdraw money using the federal bank atm card from an atm machine of corporation bank. First two times i tried to withdraw 20 thousand rupees as 10 thousand rupees each. Then i didnt get money and only get slip and i received message that 20 thousand rs is deducted from my account. I was waited there for sometime. After that again i tried to withdraw 100 rupees. Then also i get the same result. But after one hour i got the message that 100 rupees credited to my account. But still there is no reversal of my 20 thousand rupees to my account
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Jan 12, 2019
Complaint marked as Resolved
Federal Bank customer support has been notified about the posted complaint.
Verified Support
Dec 08, 2018
Federal Bank Customer Care's response Dear Custome(ajil vellalloor),
We are sorry to hear about your experience. Your delight is very important to us. Kindly share your concern along with your contact details at [protected]@federalbank.co.in with your ticket number (25822) in the subject line so that our team can assist you.
We are sorry to hear about your experience. Your delight is very important to us. Kindly share your concern along with your contact details at [email protected] with your ticket number (26394) in the subject line so that our team can assist you.
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We are sorry to hear about your experience. Your delight is very important to us. Kindly share your concern along with your contact details at [email protected] with your ticket number (26394) in the subject line so that our team can assist you.