[Resolved]  Federal Bank — Even after getting account closure mail from jupiter money, my account is still functional

Address:	Federal Towers, Marine Drive, Kochi, Ernakulam, Kerala - 682031
Website:	jupiter.money

I have requested for account closure on 4th of may on jupiter money, one of the partnered bank of federal bank. Yesterday I got an email stating that my account has been closed and all my details will be deleted. Today when i talk to them after seeing that my secondary account (jupiter pot) is still functional, 1st time they said it will close within 4-5 hours. After 4 houra when i again told them, they said it can not be closed as they dont have that option. Now my question is, if my account can not be closed, why did they send me that mail? even today why did they say that it will close within 4-5 hours. Now what will i do with that account? I dont have access to that account as my primary account has been closed. Height o[censored]nprofessionalism by jupiter money. Federal bank is the partner bank of jupiter money, that is why i am requesting federal bank to close my account as my jupiter account has been opened on federal bank database.