Address: | 110092 | Website: | www.federalbank.co.in |
Someone has done fraud transaction of rs. 2409 on flipkart on date 29/06/2018. For this fraud i complain on same date (29/06/2018) in federal bank customer care and with in 24 hour i inform to federal bank, mayur vihar, new delhi branch with copy of police fir on dated 30/06/2018. But yet we have not get any reply from bank.
When i visited bank and submit complain in written with police fir in bank branch, i was shocked when bank officer told me that i have done this transaction or i have taken any item and i have not paid for that so flipkart has deducted that amount.
My money is not safe in bank, bank must take action and can easily stop payment. I shown transaction detail which is showing shopping was done on flipkart. Was this information helpful? |
I already complained on [protected]@federalbank.co.in and [protected]@federalbank.co.in. They replied on mail and i am waiting for good response.
Subject - Complain for Fraud Transaction on flipkart - Not handling Properly
Compliant reference number is [protected]
Ref No. C[protected]
Federal bank Higher Authority must also take action on Employee who do not take such cases seriously. When i visited in Mayur Vihar, New Delhi branch and reported this fraud with Police FIR. One Bank officer talk to me like very illiterate person.
Conversation in Mayur Vihar, New Delhi Branch: When i visited in branch and inform about this fraud, One bank officer told me i have done this transaction or previously i have taken any item from flipkart and made EMI. I have not paid that EMI thats why flipkart deducted amount. I was shocked to hear how Federal bank is hiring such illiterate Employee ?
Advice for Federal Bank Officer: EMI Option comes in Credit Card not in debit card. Flipkart do not keep any pending amount through debit card shopping.
One more thing i reported in bank with Police FIR, Bank officer must take this seriously but they tried to refuse this.
Regards
Abhishek Kumar